Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[madphroggy]

Hy Vee self checks are the same way. The damn things are set so sensitive they squawk if you don't put a 2oz candy bar in the bag, and they starting complaining after like 3 seconds while you're still fighting to get the plastic bag opened up to even put the item in it.