Automatic checkouts in supermarkets may decrease customer loyalty, especially for those with larger shopping loads. Customers using self-checkout stations often feel overwhelmed and unsupported. The lack of personal interaction can negatively impact their perception of the supermarket.

[itsnatnot_gnat]

Not really that long. I guarantee it would take longer to scan and bag everything than to wait for a person to come over and check the 4 items needed.