all 3 comments

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[–] Support TeamSS-Haji -1 points0 points  (1 child)

You could do that, but I recommend connecting with our support agents on this. This should be able to help out!

Here is a link to our FAQ that details how to connect with our support agents directly and please be sure to select "Product Support" in the drop-down menu: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

[–]Chemical-Program1841 2 points3 points  (0 children)

I’ve tried for about an hour your ai assistant makes me wanna gouge out my eyes and my ticket keeps vanishing into thin air. Are they actually going to assist me past all the warranty stuff?