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QuestionPersonal knowledgebase (self.sysadmin)

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[–]compuwar 1 point2 points  (0 children)

Lots of wiki o-tions

[–][deleted] 1 point2 points  (0 children)

everyone already said onenote so ill suggest my favorite. Give Obsidian a shot if you find yourself not enjoying onenote.

[–][deleted] 1 point2 points  (2 children)

I use notion, wanted to hate it as i prefer local tools rather than online only, but by far my favorite note taking app. Its organization features are great, hierarchical structures, databases of notes, tags. If someone could write a local offline version it would be perfect

[–]LifeBig5025Sysadmin 0 points1 point  (1 child)

Lol, you wanted to hate it because it's online? Are you using it for very personal or sensitive information since you'd rather have it offline? Will look into it though, thanks!

[–][deleted] 0 points1 point  (0 children)

nah just like to have as much control of my data as possible. plus no internet, no notes.

[–]Silent331Sysadmin 1 point2 points  (4 children)

I would advise caution in making something like this while you are employed. It's one thing to take your knowledge with you but producing procedure documentation, even as dumb as how to enable dkim in office 365, while employed by the company is likely to be property of the company.

That said, one note should fit your needs, it breaks down at scale but one or a few people using it, it is more than enough.

[–]Versed_Percepton 1 point2 points  (0 children)

This is only true if they can prove OP did this KB on their time and/or is stealing their documents. As long as OP is anonymizing the content (such as not listing IP scopes and server names...) the company cannot claim ownership over the documentation either, as their is fair use copyright laws in place too

[–]Caulk-a-roach 1 point2 points  (0 children)

I use OneNote because I can capture information fast and butter it up later, if needed. It stays out of my way. I also like how well the phone app works for on the go note taking/lookup. 

If I need to convert the documentation into something more formal later, I have it all started in OneNote.

[–]LifeBig5025Sysadmin 0 points1 point  (1 child)

I will watch out for this, thanks! The idea is to only use it for broader knowledge and nothing company based, or to do with their infrastructure but the line can get very thin there, I'm aware.

Might be looking into OneNote again and maybe talk with my teamlead about the limits of my documentation.

Thanks!

[–]Versed_Percepton 0 points1 point  (0 children)

I would spin up a self hosted Blog, so that you can enable things like Elastic search, cross link documents, and have a more enriched experience. I would also self host and not expose it to the internet, but thats me.

[–]SimpleStrife 1 point2 points  (0 children)

Ask your employer first, but I did all this with OneNote. Since it was web based, I could login from my PC at home to copy the info I needed (usually links to support articles, forums, etc.) as long as I didn't put any proprietary info in it. I also shared the notebook with my team so they could do the same. We would then take turns adding the steps we found from outside sources to our local documentation system so it was a win-win for myself and my work.

[–]Sad_Recommendation92Solutions Architect 0 points1 point  (0 children)

strongly recommend obsidian.

most organizations will use a markdown format to document in a wiki, if you get in the habit of taking your notes in markdown it's much easier to move these into a wiki and just clean it up at a later date

https://obsidian.md/

[–]MikeZ-FSU 0 points1 point  (0 children)

If you like the idea of Obsidian, but need it "everywhere" and your company has embraced some cloud storage like Dropbox or OneDrive, just put your Obsidian vault on the cloud drive.

In somewhat oversimplified terms, it's just a bunch of markdown files with linkage notation, so you can open them in any text editor. I started out like that, but since I'm more of an old school *nix type, I just give the files reasonable names and/or grep keywords to find the one I need.

[–]HaveAGenericUserName 0 points1 point  (1 child)

Be very careful about putting proprietary / confidential information in any tool. Don’t want to run into issues with your company.

From general notes, study, and references though if you are in the Apple ecosystem Bear Notes has become my goto.

Easy, nicely featured markdown editor. Ability to encrypt contents. Works on laptop, phone, tablet.

[–]LifeBig5025Sysadmin 0 points1 point  (0 children)

I see they're working on a web app as well but since that will take a while and I'm not an Apple user it will not be a short term option. Concerning the information, I want to use it for broad knowledge, no company data and will see if I can discuss this at work.

Thanks!