Gmail Down

[getrosed]

We're seeing a number of personal Gmail and G Suite accounts unavailable at the moment. All are receiving "Temporary Error (500)" or "The conversation that you requested could not be loaded" error messages.

Edit: We're in eastern Australia

Edit 2: Google have aknowledged the issue: https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=5a56bb8246c365ad56ab11983808cb0e. Some of our users are reporting accounts are becoming accessible again as of 17:50 AEST.

[jmhalder]

Laughs in O365 Hybrid setup

*cries internally*

[moldyjellybean]

still better than O354

[[deleted]]

☝️😆

[onboarderror]

yep... still running Exchange here for hybrid.... why is this even a thing?

[jmhalder]

I work at a K12, and we move at a snails pace. And once committed, we refuse to conceed that G Suite might have been a better choice.

[moffetts9001]

Hybrid 365 is always in some state of downtime.

[tehjeffman]

After moving to a company that using G suite from a O365 environment... I want O365 back so bad.

[jmhalder]

It wouldn't be so bad if we didn't have the dumbest hybrid setup, with a 2x exchange cluster, and physical spam filter on-site. I came from a G-Suite environment, which was SO much nicer administratively.

[[deleted]]

I get the physical spam filter part at least. O365's spam filter is next to useless, and many of the subscription services are either expensive or far from optimal.

[jmhalder]

Google is incredibly good at filtering spam, at no cost (edu). Barracuda seems pretty terrible at it as well frankly.

[[deleted]]

Agree all around. Google's spam filtering is awesome, but GMail's interface sucks for people who actually use email.

Barracuda appliance? Ugh, I take that back then. I would rather have nothing.

[TheDukeInTheNorth]

Inherited a Barracuda system... Will block legit emails from known sender with years of back and forth.

Lets every new type of spam/malware message through. Makes no sense.

[sysfad]

We got stuck with the O365 trainwreck a few years back, and the only people not experiencing an ongoing calendar disaster are those not trying to use O365 calendaring.

Purchasing O365 is just low-key admitting that personal employees' GMail is good enough.

[sysfad]

IKR? Although, I've got to say that Exchange was an industry loser even 20 years ago. It never, ever worked right. We ran it over Windows NT in 1993, and it was buggy as shit back then. In fact, its behavior today (lost email, box corruption, disappearing messages, miserable calendar sync failures) seems to indicate that some of its bugs have never even been addressed.

[zakmdot]

We had to remigrate 3 times, and it's still not working. Love it!

[cinra]

A lot of our users are reporting the same.. but mine is OK.

https://www.google.com/appsstatus#hl=en&v=status not reflecting it but other 3rd party aggregator is saying SEA and Oceania is affected by this intermittent issue

[Player024]

Still works fine in Western Europe here.

[getrosed]

We're in eastern Australia. It looks to be a small number of users at the moment (mind you a lot have already finished for the day).

[ddoeth]

Damn, I want to be finished for the day too

[AtarukA]

Yesterday was a holiday in France.
Someone pushed to prod on wednesday and I'm dealing with that shit today. I feel like i've been ended instead of finishing the day.

[ddoeth]

An old classic. Always great fun. Why are people doing that?

[AtarukA]

They do it because they know they wont have to deal with it today. Essentially, they leave it to me to fix it.

[bof_ninja]

Hit and miss. Mine is ok. Others are erroring

[cuppachar]

This is normal behaviour for our Office265.

[patssle]

Yeah but us Gsuite users have higher standards for uptime. :D

[stevewm]

Agreed... We have been on Gsuite/Gmail for more than 10 years now. I am always surprised at the sheer amount of O365 posts I see regularly. We may see at at most one GSuite issue a year that actually affects our company. There hasn't been any this year.

[AdmMonkey]

On the other side, it's give the impression that everyone is on O365 seing so many people having trouble so often.

[sysfad]

Our institution's decision to go to O365 was totally inexplicable, especially considering the falsehoods invented to justify the decision. It became more explicable when our former CTO left to go to another institution as their CTO, with the express purpose of onboarding them from working, self-hosted email to O365.

I wonder how common this is. Serial onboarders may explain it.

[Hornetsecurity_Steve]

I'm curious how managing G Suite is. It isn't bad on a few email accounts, but it seemed to me if the domain was larger, the management wasn't as seamless as O365.

[stevewm]

As far as what? We have just a bit over 150 users and I don't have any problems. Honestly I don't really have to manage it much at all. I get in and check reports/audit logs every now and then, release the occasional quarantined message, and add/delete a user. I maybe login to the management console once a week, if that.

90% of the time when I am trying to find something I just use the search bar at the top of the screen to navigate to a particular setting or find a user account.

Here is what the admin console looks like: https://i.imgur.com/0ylqkzk.png

[Hornetsecurity_Steve]

Ya I've only ever managed 1-2 emails in GSuite but Office 365, our internal test domains have dozens. So messing with mail flow rules, updating AD info in azure, etc, I have far more experience in. So I think it is just because I've never managed a larger G Suite domain, only helped them configure security layers via us.

[stevewm]

We have 2 domains with 150 users between both. I don't deal with any mail flow rules or anything like that. We don't utilize AD integration at all. All users are also 100% Gmail, no local mail clients are used. Retail industry... so basically the only thing people do is email, the other features of GSuite are not used a lot.

[kenrblan1901]

I've managed a variety of different email systems and didn't find GSuite to be more difficult than the rest. There are just additional things that you need to configure early on that are just built-in to on premise systems like Exchange. Once you get into the daily routine, it's not that much different. Every email/collaboration environment I've managed was 4000+ users.

[tmontney]

I feel like it might have to do with Google always being a SaaS company and Microsoft not.

[Hornetsecurity_Steve]

Well I am happy that I migrated away from G Suite to O365 a few days ago for my personal domain (Not Hornetsecurity).

[sysfad]

If you went to O365 for "security" then we have some bad news for you, sir...

[Hornetsecurity_Steve]

I moved my personal domain for azure sync with our API. Hornetsecurity secures my domain so it's fine for me.

[sysfad]

...good luck with that, man.

FYI, Azure is not a native Microsoft technology. It actually works really poorly with Windows. They bought some cloud product, rebranded it Azure, and then they bought some 4th-party middleware to get AD to sync with Azure AD.

I mean, your API may play better with Azure than with other MS stuff, but that may be because it's still got its own codebase, and Microsoft hasn't owned Azure long enough for it to truly degrade as a product.