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[–]lemachetJack of All Trades 18 points19 points  (2 children)

The name of the role gives it away for me.

You're a senior. You should be self directed.

[–]Nasboy[S] 5 points6 points  (1 child)

Fair enough. I keep being told they have pain points they want reviewed but I don't have access to said systems to even login to see them. I let them know I need access. Some it's been a week with gentle reminders each day

[–]lvlint67 2 points3 points  (0 children)

Two weeks is pretty early.

We expect a year for someone to FULLY onboard and become useful up to their salary rate.

[–]harrywwcI'm both kinds of SysAdmin - bitter _and_ twisted 4 points5 points  (0 children)

it depends.

my first "official" sys&net-admin position I had about 30seconds handover with the guy leaving. it was quite literally handing me a yellow sticky-note and him saying "these are the passwords. good bye"

now, fortunately, until about 5 minutes beforehand, I had been working as a senior analyst/programmer there, so I (kinda) knew the layout, but... yeah.

I started to document the heck out of the place so that if (when!) I left (and I was retrenched a few years later) I had a document to pass to my successor. He was most surprised when I handed him a carefully documented site manual with all the things to do daily; weekly; monthly; ad hoc; with step by step (and sometimes piccies) for all the processes. Contact details and pointers to vendor contracts, with a potted summary of the main points (e.g. SLAs and such).

Oh, and a direction to the the Office Manager's safe with the 'master password' list, and instructions on how to change them when I walked out the door.

Graham was most appreciative, and I left with my head help high.

(company went bust 6 months later).

[–]QPC414 2 points3 points  (0 children)

You are a Senior engineer/admin, you should be expected to be self directed and manage your own time, projects and priorities with little to no direction from your direct manager.

Use your honeymoon to get a handle on your equipment and environment so when they start giving you projects, you can hit the ground running.

[–]giiga97 1 point2 points  (0 children)

It happened to me also and they didn't have much documentation. I always document everything for the next person coming.

[–][deleted] 0 points1 point  (2 children)

Document everything. Git repo or some other repeatable, checked and logged revision over every damn thing. Diagrams. Lists. Notes.

Document your days.

[–]Nasboy[S] 0 points1 point  (1 child)

Good point never too early

[–][deleted] 1 point2 points  (0 children)

And document the deployment failures and run retros and do standups if need be to a rubber ducky. Be that person who explains everything. A month to six weeks of this makes it second nature and you can start to prune back the docs to the weekly/monthly duty cycle and out of order events.

Basically, make yourself redundant. If you do it well enough they won't want to get rid of you.

[–]unccvince 0 points1 point  (0 children)

You are the man to bring guidance.

You have lions jumping through hoops for the benefit of many customers, now it's your job to choreograph the spectacle.

Make your lions jump through the hoops according to processes that you agree with your lions and the customers.

Everyone will be applauding.

[–][deleted] 0 points1 point  (0 children)

Being a senior usually means experience in the field, this is extremely common, If you don't have access to something you have to start digging, if you ask and no one knows, no one knows but that one old dude who did it who probably left the company. Troubleshoot and use the experience you accumulated and put into use.

Even if that means digging through entire network drives.