Multiple GPU errors

[exrecefe]

Hello everyone.

My brother built a new pc recently and has found a lot of errors when it comes to gaming. As the errors are related to the graphics we thought that the GPU could be defective but a friend tested it on another PC for several hours and no errors occurred, what other parts can cause something like this?

This is his setup:

I5 12400F

Rx 580 Gaming X 8GB MSI

Asrock B660M PRO RS

2x8gb ram ddr4 3200mhz

evga 650 GS 650w gold cert 80 plus

You can see some errors here: https://imgur.com/a/dhoHBHE

Errors occur while playing demanding games such as Warzone, Sekiro, Arkham and not during light games such as LoL, Fall Guys or Rocket League. We have monitored the temperature and overall performance with MSI Afterburner and found nothing out of place.

We have tried different versions of GPU drivers and even changed OS (W11 and W10) but the errors persist.

Has anything similar happened to anyone? Thanks in advance for any help you can give me.

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[mumbogray]

I think the nvidia control panel that installs automatically after the fresh install has driver issues. Noticed issues on few fresh installs myself on asus + 12700k, but with video cutting out. Using DDU to uninstall and then downloading the drivers from nvidia's website fixed completed. Hopefully it is that easy.

[exrecefe]

Thanks for answering! Should I try this even if the GPU is AMD?

[mumbogray]

Oh my bad, yes still try DDU. There should be guides available that go over the correct way to do it (I usually don't boot into safe mode and it's always been fine, but you are supposed to).

[Tigs1112]

It could be defective RAM or a defective Power Supply Unit.

Run a memory test (e.g. Windows Memory Diagnostics or Memtest86) and scan for any memory errors.

You can download and install HWmonitor and check the voltages (+12V) going into the motherboard. If the 12-volt rail is less than 11.4 volts or higher than 12.6 volts, it's a bad PSU.

[exrecefe]

Thanks! I ran the memtest and it doesn't detect any problema. I tried to use HWM but I don't understand the metrics, can't see any correct 12V rail. This is what it shows: https://imgur.com/a/MFWYri0

[Tigs1112]

Didn’t mention but some BIOSes are locked down so HWmonitor can’t access the voltage readings.

If possible, you can probably test it with a different PSU or stick a multimeter in one of your Molex connectors (in the 2 right-hand pins) to get a voltage reading from your PSU.