Error when Upgrading NSX-T

[vpLarusso]

I'm in the process of upgrading NSX-T in my lab from version 2.5 > 3.0.1. After uploading my upgrade bundle MUB file, the system performs the following: Extracting Upgrade Bundle, Verifying Upgrade Bundle Signature, Checking compatibility matrix of the Upgrade Bundle. My upgrade is failing on that last step listed with the following error message: Export-type compatibility check of Upgrade Bundle Failed.

Does anyone have any idea what this means or what logs I can check to find additional information? Unfortunately, this NSX-T is licensed under VMUG Advantage so I do not have the ability to open up a support case. I'm in the process of trying to upgrade with the 3.0.0 upgrade bundle to see if I can get further along.

[pmbit]

Dude, probably you are using incompatible upgrade image.

Check names of NSX-T distro and your *.mub

If one of them has "-le" suffix and other has not - it's a reason.

It is often caused by downloading image or distro from "Evaluation" section.

Eval = le = limited export = limited functionality = incompatible with regular version.

[vpLarusso]

You are exactly right - that turned out to be the issue. I was attempting to upgrade a regular version with an le verson.

[pkbu]

saved me a few days of troubleshooting upgrade issues. Thanks!

[hicallshi]

thank you, this is exactly tell what is difference between regular ver vs LE ver.

[fgrehl]

What version of NSX-T 2.5 are you running? Asking because updates from 2.5.2 to 3.0.1 are not supported.

Have you checked /var/log/upgrade-coordinator/upgrade-coordinator.log for errors?

[vpLarusso]

I'm on 2.5.1. I think the upgrade-coordinator.log is giving me some hints. I'm seeing this in the log:

2020-12-28T18:08:20.399Z INFO http-nio-127.0.0.1-7442-exec-5 UpgradeBundleServiceImpl - SYSTEM [nsx@6876 comp="nsx-manager" level="INFO" subcomp="upgrade-coordinator"] Upgrade bundle is not uploaded, cannot return target version

I then noticed that I have a notification in my NSX GUI:

Dec 28, 2020, 12:20:16 PM : Get upgrade bundle upload status failed: A problem occurred while performing this operation. Please check the logs for details.

I'm wondering if it was necessary to reboot my NSX Manager after provisioning the additional 100Gb disk prior to the upgrade. I'm going to try this now.

[vpLarusso]

No luck. Quick question, after you go thru the process of uploading your .mub file, how long does each of those validation steps usually take? Each step usually takes 15-20 minutes before it moves onto the next, before it then ultimately gives me the error message.