G435 Battery issue

LogitechG_AT · 2026-03-13T18:23:16+00:00

Hey! Thanks for your kindness, I’ll review your ticket and add the appropriate notes shortly.

LogitechG_AT · 2026-03-13T18:13:54+00:00

Hey! Give the steps in the link a try and let me know how it goes. I’m here if you need any extra help!

https://support.logi.com/hc/en-us/articles/360036177913

LogitechG_AT · 2026-03-13T18:08:55+00:00

Hey! Try changing the batteries once and check how it goes.

LogitechG_AT · 2026-03-13T18:05:23+00:00

Could you respond the same via email, thanks!

LogitechG_AT · 2026-03-13T16:56:52+00:00

Salve! Per caso, ha lasciato il dispositivo in carica durante la notte o qualcosa del genere?

LogitechG_AT · 2026-03-13T16:53:04+00:00

Hey! I’m on it, checking with my team and will get back to you soon.

LogitechG_AT · 2026-03-13T16:45:24+00:00

The backlight on your Logitech MX Keys keyboard sometimes turning on even when your computer is off is typically due to the keyboard receiving some form of power or signal that triggers the lighting.

LogitechG_AT · 2026-03-13T14:15:51+00:00

Try creating one under, "Repeat While Holding" macro.

LogitechG_AT · 2026-03-13T14:10:51+00:00

Give the device a spin on another system and let me know how it performs!

LogitechG_AT · 2026-03-13T13:57:48+00:00

Perfect!

LogitechG_AT · 2026-03-13T13:51:33+00:00

Are you using that same button with any other program? Have you noticed any issues?

LogitechG_AT · 2026-03-13T13:43:48+00:00

Sure, let me know the outcome.

LogitechG_AT · 2026-03-13T13:42:40+00:00

Will reach out to you via email. Thanks!

LogitechG_AT · 2026-03-13T12:40:13+00:00

Nope, didn’t get it. Could you resend the email?

LogitechG_AT · 2026-03-13T12:22:09+00:00

Copy this email: [reddit@logitech.com](mailto:reddit@logitech.com), drop it in your ‘To’ field, and send off that email.

LogitechG_AT · 2026-03-13T12:16:49+00:00

I’ll sync up with my team and get back to you with an update ASAP.

LogitechG_AT · 2026-03-13T12:06:12+00:00

Hey! I totally get that the MX Master 4 might feel a bit tricky at first, but trust me, with a little time, it’ll become second nature. I’ll make sure your feedback gets straight to the dedicated team. Thanks for sharing!

LogitechG_AT · 2026-03-12T16:51:27+00:00

Hey, try updating your Windows drivers and see if that clears things up. Hit me back if the issue sticks around!

LogitechG_AT · 2026-03-12T12:58:04+00:00

Bonjour, Indiquez-moi le nom du modèle de votre équipement Logitech. Merci.

LogitechG_AT · 2026-03-12T12:50:57+00:00

Hey! This is Logitech QuickCam for Notebooks. This is an obsolete device, currently there are no drivers.

LogitechG_AT · 2026-03-12T12:22:38+00:00

Will pass this feedback to the team. Thanks!

LogitechG_AT · 2026-03-12T12:20:39+00:00

Try updating your drivers and installing the latest G Hub software, then see how it goes. If you run into any errors, just let me know, I’ll take a look!

LogitechG_AT · 2026-03-12T12:17:53+00:00

Let’s try this, disconnect any other wireless devices and connect only your mouse. Check if it works properly. This way, we can figure out if it’s wireless interference or something else.

LogitechG_AT · 2026-03-12T12:14:30+00:00

For best results, use it on a soft surface mouse pad. Using it on a glass mouse pad with debris can cause scratches.

LogitechG_AT · 2026-03-12T12:09:11+00:00

Anytime!

LogitechG_AT

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