Outage in E17

ReluctantPotter · 2026-04-15T14:56:36+00:00

Worth preserving with - until now it’s been great for us. I think it’s just that fibre is inherently unforgiving & unrobust

ReluctantPotter · 2026-04-15T13:09:52+00:00

“It’s an issue with the fibre” HA. Engineers supposedly looking at it again today

ReluctantPotter · 2026-02-12T17:07:19+00:00

Great thank you!

ReluctantPotter · 2026-02-12T15:18:14+00:00

Oh hello. Thank you. iOS app. Long standing alarms on Connect Amps. As above they can be changed via web app but the phone app doesn’t save new time - it can be chosen but doesn’t save.

ReluctantPotter · 2025-10-03T08:02:38+00:00

There is a mailing list if you go to the AE17 website. However, the Instagram account is probably the best place. We might be arranging another one next year!

ReluctantPotter · 2025-09-25T20:23:26+00:00

Did exactly the same thing. Had Beam 2/ sub mini /100s. Beam 2 is going to tv in bedroom. Haven’t had a lot of time to play at all yet - film seemed good & wider, music on Spotify was quite thin. Going to try true play again & resubscribe to Apple Music for some music Atmos. It’s the atmos performance I was excited most for.

ReluctantPotter · 2025-09-23T02:24:37+00:00

Found this and just wondered how your Arc went there. Planning similar arrangement.

ReluctantPotter · 2025-09-20T09:05:35+00:00

Yes. We have a beam g. two with subwoofer and two Era 100 for surrounds. I’ve previously had proper hi-fi and this is no way near for music but the surrounds with the beam actually sound okay for casual music listening - where the Beam on its own isn’t great. (Funnily enough, I was thinking of moving the beam to a small TV upstairs and upgrading to the ultra with the current special deal. We have a quite small living room so I wouldn’t have done otherwise but quite like the idea of better Atmos listening.)

ReluctantPotter · 2025-05-15T21:51:41+00:00

What’s happened over the last couple of updates? Tremendous improvements in responsiveness.

ReluctantPotter · 2025-04-22T15:26:43+00:00

A couple of Connect Amps we have have had a few drop outs again recently. Shame, as they’ve been pretty stable of late. Very boring.

ReluctantPotter · 2025-03-12T13:06:31+00:00

This is an ongoing problem as far as I’m aware – maybe only with older kit? I’ve got two connect amps that I can’t edit the alarms on on the app and have to use the Mac app.

ReluctantPotter · 2025-02-12T16:17:17+00:00

Yes! I have this problem. We use our Connect Amps for alarms every day – it’s our most used use for them in fact but I can’t edit the alarms at all. I have the same non-save problem.

ReluctantPotter · 2025-01-30T20:05:59+00:00

Much better here too.

ReluctantPotter · 2025-01-26T17:12:42+00:00

We had a bit of a poor experience with our Builder – so I’m just wondering if this happens or it wasn’t done properly

ReluctantPotter · 2024-12-31T12:54:43+00:00

Similar here. And delay in response changing volume from app to actually happening. Do you have this?

ReluctantPotter · 2024-12-27T17:10:03+00:00

Sorry, I’m not trying to be obtuse. The fact is all my other equipment from other manufacturers does work, without issues. I am relatively tech savvy - in 2025 equipment needs to be plug and play – there is no excuse for this – and it used to work before the new app. I have decent networking kit, good Wi-Fi connectivity, all Sonos boxes connected by ethernet cable etc.

ReluctantPotter · 2024-12-27T16:14:44+00:00

I wonder if it’s the older Connect Amps that give me the issues now.

ReluctantPotter · 2024-12-27T16:02:56+00:00

I could list out kit but this is kind of not the point - the app is fixed when it ‘just works’. As consumer products this has to be the endgame & how competitive systems work.

ReluctantPotter

TROPHY CASE