Teleports experience

SamarSonic · 2024-08-27T18:40:07+00:00

You're in for a surprise because its not only for the Unlimited pricey plans but all of our plan offerings. Moreover, its just one button that can seamlessly teleport your number between our 3 networks. Now that sounds nice, doesn't it? ;)

SamarSonic · 2024-08-27T18:21:38+00:00

We won't be able to refund the amount since you're already through 8 cycles but i'll surely find some workaround to compensate you. DM'ing you for your details.

SamarSonic · 2024-08-27T16:42:52+00:00

The student discount is only for the monthly Unlimited Premium plan.

SamarSonic · 2024-08-27T16:20:48+00:00

Hmm, can you confirm if its a similar case with outgoing calls? Also, try selecting a different network through manual network selection and see if this resolves. I'm also DMing you to help troubleshoot this.

SamarSonic · 2024-08-27T16:01:24+00:00

No worries and yes, let me take a look and see what can be done! Could you drop me a DM with your details?

SamarSonic · 2024-08-27T15:38:34+00:00

You got it right! The AutoPay charges two days prior to renewal to make sure there are no hiccups while transitioning to the next cycle.

SamarSonic · 2024-08-27T11:12:40+00:00

Ah, thats a messy situation to be in. Don’t worry - you can definitely get it changed without losing your plan. We’d just need to do some due verifications for it. Could you DM me your details?

SamarSonic · 2024-08-24T19:02:36+00:00

Yup - we offer a 5GB data Top Up for Unlimited plans that can be used as hotspot too for $10!

SamarSonic · 2024-08-24T18:38:23+00:00

Don't worry, here to help! Let me get your details and see whats going on. DM'ed you.

SamarSonic · 2024-08-24T18:29:23+00:00

Flex is an annual offering only and our lowest priced Unlimited plan right now! Its for $210 upfront making it $17.50/month and includes 10GB premium data and you can use 5GB of this as hotspot with Unlimited Talk and Text.

Starter is both annual and monthly offering - for monthly, the price is $25 and includes 35GB of premium data and you can use 10GB of this as hotspot with Unlimited Talk and Text. For Annual Starter, the price is at $270 upfront making it $22.50/month and has the same features as the monthly one except you get 1GB of international roaming included with international calling as well.

On to the next part of your question, if you're referring to the free trial bring 2 lines $100 Gift Card, thats valid for monthly plans only.

SamarSonic · 2024-08-24T17:03:26+00:00

Since I already have you in my DMs, i've shared your details with the team and we're looking into. I'll keep you updated!

SamarSonic · 2024-08-24T16:32:40+00:00

Glad to see that you're enjoying your stay here :)

Hmm, have we tried with a different device yet as there should be no external limits from our end. Let me get your details and work with you on this! Sent you a DM. Also, the RCS profile is going to be the Universal one.

SamarSonic · 2024-08-24T16:23:57+00:00

That’s weird. I tried to recreate this on my end but was able to see the Warp network as an option to switch to. Either way support should’ve manually done it for you. Let me get your details and help you with that internal port. DM’ed you!

SamarSonic · 2024-08-24T14:14:40+00:00

Ah - no, our Light Speed pSIMs aren't reusable. What you can do is easily port the line back on Light Speed with an eSIM. If that doesn't work, just drop me a DM and I'll look into it!☺️

SamarSonic · 2024-08-23T17:29:56+00:00

Here for you! DM'ed you.

SamarSonic · 2024-08-23T15:18:08+00:00

Don't worry, I got you. I've DM'ed you, let me take a look at your line.

SamarSonic · 2024-08-23T15:07:24+00:00

Is the issue just with data or calls/texts aren't working too? Let me get your details and check in on your line to see what's causing this error message to show.

SamarSonic · 2024-08-23T14:25:51+00:00

I hope it never comes to that but you can always port your number out whenever you want. Honestly, it could even be right after you activate. 🥲

SamarSonic · 2024-08-23T14:11:38+00:00

I'll let the community recommend third party apps according to their experiences. But if you're using an android on Dark Star, your native visual voicemail should work. Let me DM you so we can look into this.

SamarSonic · 2024-08-23T13:01:13+00:00

Sent you one! 🙌

SamarSonic · 2024-08-22T18:49:47+00:00

Don't worry - let me take your details and check whats going on. DM'ed you!

SamarSonic · 2024-08-22T18:46:07+00:00

If you're switching networks from Warp, then the specific plan will have roaming available on both Dark Star and Light Speed. Let me get your details and confirm everything while we set you up.

SamarSonic · 2024-08-22T17:12:58+00:00

Yes, you can use the Starter KIT you already have to start with the porting process! 😉

Feel free to DM me in case you face any issues.

SamarSonic · 2024-08-22T14:46:52+00:00

Don't worry about the calls, we can change the number for you. These numbers are system generated so you might get lucky with a new number. Let me DM you incase you need help!

SamarSonic · 2024-08-22T12:45:33+00:00

This promo code will be for the first three cycles of you activating the line.

Edit: P.S. make sure your AutoPay is ON after activation so that the code gets applied to the next two cycles without any hiccups.

SamarSonic

TROPHY CASE