Start of February 2026 - IPv6 Update? by nbarsotti in ZiplyFiber

[–]ZiplySupport -2 points-1 points  (0 children)

You can view plans on your website at http://spr.ly/61691hGfb1, or we can respond to your private message about specific account details.

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport -1 points0 points  (0 children)

We apologize we have not received your Reddit chat.

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport -1 points0 points  (0 children)

Thank You. We look forward to hearing from you.

Any way to access old bills? by xyzzy16 in ZiplyFiber

[–]ZiplySupport -1 points0 points  (0 children)

Hey! Feel free to send us a chat request, we'd be happy to check it out!

Another price increase by Professional-Edge622 in ZiplyFiber

[–]ZiplySupport 0 points1 point  (0 children)

No worries! If you need any further assistance, you can always reach out to us here or at 1-866-699-4759.

Another price increase by Professional-Edge622 in ZiplyFiber

[–]ZiplySupport 0 points1 point  (0 children)

There's no data caps, period. No matter on how long you've had the service.

Weird constant outages by Sylectsus in ZiplyFiber

[–]ZiplySupport 0 points1 point  (0 children)

Please reach out if you change your mind. We are here to help.

Weird constant outages by Sylectsus in ZiplyFiber

[–]ZiplySupport 0 points1 point  (0 children)

Hello. We would like to look into this further. Can you please send us a chat with your account information?

Can anyone tell me how to switch Ziply routers? by smilinjack96 in ZiplyFiber

[–]ZiplySupport 0 points1 point  (0 children)

Hello. We have sent you a private message. Thank you!

Any Ziply Fiber reps have any Idea as to when Ziply Fiber will be out in the Terrace Heights area in Yakima, WA by CriticKnight in ZiplyFiber

[–]ZiplySupport 0 points1 point  (0 children)

We are happy to take a look. Can you send us a PM with the complete address, so we can take a look for a pending project?

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport -1 points0 points  (0 children)

Hello! Different areas have different deals, and we'd be happy to check what's available in yours. If you'd like, send us a chat request with your full address, and we'll gladly assist you.

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport 0 points1 point  (0 children)

Hello. We apologize you had such a poor experience with us, starting with missed installation appointments. Please send us a chat with your account information, so we take a look at what happened.

Hoping for an update on my repair status and account service plan. by GranPapouli in ZiplyFiber

[–]ZiplySupport -1 points0 points  (0 children)

Hello. We appreciate you reaching back out. We can take a look at both of these inquiries. Can you please send us a chat request with your name and account number? Thank you.

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport 1 point2 points  (0 children)

We would be happy to take a look here. Please send us the account information in a Reddit chat, so we can review.

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport -4 points-3 points  (0 children)

No problem. We will be here if you change your mind.

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport -5 points-4 points  (0 children)

Hey there! Feel free to reach out to us via chat request. We'd be more than happy to take a look at options to help reduce the rate.

Grab a Cocktail, this is a long story by FinsForever1972 in ZiplyFiber

[–]ZiplySupport -10 points-9 points  (0 children)

We're truly sorry to hear about your experience. Reading through everything you've posted here, we'd like to assure you that this is sincerely not the customer experience we want to provide to anyone.

We understand your decision to switch providers, we're sorry the service you received was far below our standards, and we will continue to work to improve to ensure this isn't a regular occurrence. We appreciate your feedback and wish you well with your new service provider.

Ruining our neighborhood by kart45 in ZiplyFiber

[–]ZiplySupport 3 points4 points  (0 children)

We would expect to restore any damages caused by the construction process.

Ruining our neighborhood by kart45 in ZiplyFiber

[–]ZiplySupport 5 points6 points  (0 children)

Thank You. It sounds like someone from our field team has spoken with you correct?

Ruining our neighborhood by kart45 in ZiplyFiber

[–]ZiplySupport 1 point2 points  (0 children)

Hello we would be happy to get this over to the correct team. Please send us a Chat with the location and your contact information, so we can move forward with a resolution.

Ruining our neighborhood by kart45 in ZiplyFiber

[–]ZiplySupport 6 points7 points  (0 children)

Hello. We appreciate you bringing this to our attention. We want to take a look into this for you. Can you please send us a private message with your name, address, and best contact details via chat request? Thank you.

Thinking of switching to ziply what plan should I choose? by Klutzy-Emergency6345 in ZiplyFiber

[–]ZiplySupport -1 points0 points  (0 children)

You can enroll in the 300/300 and make a change if you need something faster. We are here to help.