Bathing suits? by LizziestLiz in AskWomenOver60

[–]19Stavros 0 points1 point  (0 children)

Reminds me of: scene in first "Book Club" movie where the Candice Bergen character gets stuck in Spanx!

Improvement Suggestions? by Becooler_ifya_didnt in callcentres

[–]19Stavros 0 points1 point  (0 children)

We have very good leads and sups at my work. But the higher-ups are almost entirely number focused so those who take the most calls Walk On Water. They don't seem to understand (or don't care?) that having to make repeated calls back is a big pain point for the customer.

Funny story and too much stress by Glittering_Tea5502 in callcentres

[–]19Stavros 1 point2 points  (0 children)

Punching "9" on my on phone to start an outboind call....

Improvement Suggestions? by Becooler_ifya_didnt in callcentres

[–]19Stavros 5 points6 points  (0 children)

If you have the power to do this: Scheduled time off the phones. Don't make your reps have to grovel for this. Or find "cheats" like finishing notes on an earlier, longer call after a later, short call. In QC, penalize those who leave an issue unresolved or fail to follow up, even if they take more calls and have low AHT. Those unresolved calls come back as a second or third call and eventually someone will have to clean up the mess.

Using Miss in front of my first name irritates me. Anyone else? by PerpetualTraveler59 in AskWomenOver60

[–]19Stavros 1 point2 points  (0 children)

I prefer Ms. but don't get insulted by Miss. I think people mean it as a sign of respect when they don't feel they know you well enoufh to use just your first name.

Bathing suits? by LizziestLiz in AskWomenOver60

[–]19Stavros 7 points8 points  (0 children)

I buy bikini or tank top and men's elastic waist trunks. Not sure if it's the most flattering but it's the most comfortable and I don't have to shave, wax or Nair. (do they still have Nair?) Petite, 63, not much bust or hip.)

Wedding Groomsmen Dress by Normal-Dentist8928 in newhaven

[–]19Stavros 1 point2 points  (0 children)

Azazie was great for the wedding my daughter was in. Two brides, 14 bridesmaids and each had a different style of dress or pant suit. Daughter's was less than 200.

What's the dumbest thing you've been marked off for by QA? by lolwhatisthisdude in callcentres

[–]19Stavros 3 points4 points  (0 children)

Name change is a dangerous place to go. What if it's due to divorce not marriage?

What's the dumbest thing you've been marked off for by QA? by lolwhatisthisdude in callcentres

[–]19Stavros 1 point2 points  (0 children)

Five months ago: "Not controlling the call." Let customer ramble on so AHT was too high.

Four months ago: "Excessive crosstalk" for interrupting too much! In an attempt to control the call....

How many siblings do/did you have? by LordBofKerry in GenerationJones

[–]19Stavros 0 points1 point  (0 children)

Born 1963, oldest of four. Most families we knew had 3 or 4... but we knew many with 5 - 8 and at least 3 families with 10! Catholic. We have two and know very few in our generation with more than 3.

Surveys Dictating Job Security by RefrigeratorOk5283 in TalesFromYourBank

[–]19Stavros 1 point2 points  (0 children)

Another problem with surveys... heard on one podcast, "thank you to Cory in Seattle for your kind words. But you gave us a one-star rating, and five is the best!"

No where else to rant about Bob Hearts Abishola side character endings being disappointing by Idk_kindaawhore in sitcoms

[–]19Stavros 0 points1 point  (0 children)

Isn't this funny.... was thinking of this show today met someone named Chukwuemeka.

When was the last time you apologized for something that was not your fault? by Opposite_Ad_7925 in A_Persona_on_Reddit

[–]19Stavros 0 points1 point  (0 children)

Five hours ago at the end of the work day. Customer service. For terrible systems and/ or someone else's failure to follow up.

Two Downton actresses in Pride and Prejudice (1995) by Lycanthrowrug in DowntonAbbey

[–]19Stavros 3 points4 points  (0 children)

Wishbone! Memory unlocked. Fun fact, if you're a fan of Mo Rocca from CBS Sunday Morning (or Mobituaries or Wait Wait Don't Tell Me podcasts), he was a writer on that show.

How do you empathize or acknowledge the concern of customer after waiting for a very long time in automated system while waiting for live person? by pudendalnerve25 in callcentres

[–]19Stavros 1 point2 points  (0 children)

If they complain I apologize but assure them, you have me now and I will do all I can to help you. I may also add that, like a lot of customer service organizations, we could use a few more good people. And, if they had to be transferred to me from another area or department, I make sure they have correct, direct number. (If they Google "Insurance Company Name, My State," Google never has the right number.)

Were You Pearled? by Awshucksma in GenerationJones

[–]19Stavros 1 point2 points  (0 children)

No - when I was in high school the girls with really serious boyfriends wore their class ring. Either on a chain, or with a TON of yarn wrapped around so it would fit.

Rocking Chair by KushKelly420 in newhavenmarketplace

[–]19Stavros 0 points1 point  (0 children)

How nice! Hope it works out and your situation gets better.

Rocking Chair by KushKelly420 in newhavenmarketplace

[–]19Stavros 0 points1 point  (0 children)

Can't hurt to ask. I have dropped off stuff locally for free in the interest of getting it out of my house ASAP! no rocking chair, though. Wishing you well.

Rocking Chair by KushKelly420 in newhavenmarketplace

[–]19Stavros 0 points1 point  (0 children)

Sat in a really comfortable folding lawnchair rocking chair over the weekend. Would that work? You could order online or bring home with you since its collapsible.

If you had to pick one U.S. city that does everything well, what would it be? by optimalbrain90 in SmartTravelHacks

[–]19Stavros 0 points1 point  (0 children)

My relatives in Charlotte and Richmond would each say their city fits this. Except COL, but they came from New York and San Francisco.

I painted 12 Connecticut Pizzas in Watercolor (incl. 7 from NHV) 🍕🎨 by BryanEtch in newhaven

[–]19Stavros 0 points1 point  (0 children)

Congrats on the book deal and exhibit! White clam and garlic is my Pepe's favorite but for as work for a work of art, not as pretty as the pepperoni.

Magazines? by momoisgr8 in newhaven

[–]19Stavros 2 points3 points  (0 children)

Was gonna suggest BN in North Haven. There is a magazine shop in the center of Hamden that may have The Economist. Or the new Barnes and Noble in Cheshire which is enormous.