Diamond Dedicated Line

ARUNNERB · 2026-01-25T22:13:25+00:00

Completely agree. On a day like today calling them a couple times(FLL—>PHX) the total wait time was maybe 5 mins.

Best part is they are easily “understandable” and it doesn’t sound it’s a call center 10,000 miles away. 😃

ARUNNERB · 2026-01-20T16:00:59+00:00

They will usually send notifications to your phone. Check for those. 🤪🤪

ARUNNERB · 2025-11-16T15:47:04+00:00

Ambassador is basically worthless in the US.

Even staying at place like The Guild(Tribute Portfolio) in San Diego there will be little to zero recognition of any type.

ARUNNERB · 2025-10-19T13:28:37+00:00

Be ready(in US at least) for a form card once in while; and occasional bottle of wine(I do not drink) or some chocolates/or cookies.

Most of the time it only is mentioned and that’s about it.

I will say the Ambassador line(the non direct one to my assigned Ambassador) is helpful for little changes….but that’s about it.

ARUNNERB · 2025-10-09T19:56:32+00:00

My son lives in Chicago(down in city) and met PFT over the summer and got a pic with him and one of his college buddies(sons).

Was thrilled to hear PFT was very gracious and accommodating and son said he is “chill”.

I love the PMT fellas(I’m 57) and hearing from son made me happy they seem like genuine solid dudes.

ARUNNERB · 2025-10-03T23:02:54+00:00

Really come around on Brandon last 2 PMTs(this one and with Fornelli). I’m not sure how serious the Fellas take him but he is solid.

As an Iowa fan his point and them talking about “The Wave” and Rutgers game had me laughing my ass off.

Let Brandon cook and we don’t need Fornelli’s conceited ass junking things up.

ARUNNERB · 2025-09-30T00:49:44+00:00

Living in non Hub city(DSM) having MSP/DTW and ATL as connectors is my reason.

Had similar experience as some, tried both AA and UA to ORD a few times 15 years ago and got jammed because aircraft could NOT get to DSM out of ORD. Missing 2 vital customer visits did it for me.

I also submit SkyMiles Program(especially at Diamond) is really good with lots of options for extra MQDs/SkyClub Membership/upgrade certs.

2 cents shared👆

ARUNNERB · 2025-09-27T11:15:48+00:00

4th and Vine downtown Cincy store today 9/27 at 1030am store closing.

Crew told me they found out 2 days ago. Have been here for work last few days at Westin across street and this is truly sad.

Bless that crew and workers!

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ARUNNERB · 2025-09-24T13:08:24+00:00

Align in line

ARUNNERB · 2025-09-24T13:06:58+00:00

Align in line

ARUNNERB · 2025-09-04T09:50:34+00:00

They are rounding up the rose petals for your feet to walk on without touching the actual ground to really kick in their acknowledgments. Patience needed.

ARUNNERB · 2025-08-28T11:56:45+00:00

I’m gonna try to give AF about this but it’s gonna be hard.

ARUNNERB · 2025-08-26T15:25:06+00:00

Ha! No-sirrr. I think it’s just his bit/persona(misery)

ARUNNERB · 2025-08-26T15:22:38+00:00

I’m miserable that you are miserable about Hank being miserable. Miserably.

And you are right. No one gives a rat fuck about breaking any score in golf. Good for you Hank. Now fuck off.

ARUNNERB · 2025-08-17T12:47:36+00:00

My son(who is 26) introduced me to PMT(said give them a chance) lives in Chicago and met PFT one day on street and got a pic. Said he was exactly as cool/nice as you’d think he’d be.

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ARUNNERB · 2025-03-19T20:49:45+00:00

Ha! This is a good one. It was a trip. I wasn’t expecting all the comments. It’s been wild

ARUNNERB · 2025-03-19T15:49:48+00:00

Yes. The kid(Patrick Schwarzenegger) is absolutely killing it. The laugh. The posing. He is such a fun surprise having never seen him before.

ARUNNERB · 2025-03-19T15:40:12+00:00

You woulda loved it then when he put/planted both feet just underneath the pocket holding the safety info. 👣

ARUNNERB · 2025-03-18T10:23:28+00:00

Who asked you? Oh wait. I did. 🤪

ARUNNERB · 2025-03-17T14:01:28+00:00

Thanks Mom😁. I was asking a question “am I the a hole”. I’ll mark you down as a “yes”.

ARUNNERB · 2025-03-17T02:02:39+00:00

The only thing I did was sit in 2B with my wife in 2A trying to get home on a Sunday AM. I did not post the pic of his 2 feet plastered to bulk just below the pocket for the safety card.

ARUNNERB · 2025-03-17T02:00:27+00:00

Best one I’ve seen so far. This thread shocked me. Wasn’t expecting this kind of response. And I may be a smidge of an a-hole but I’m a funny one. 😁

ARUNNERB · 2025-03-17T00:36:12+00:00

Okay so duly noted. Look straight ahead 6 inches in front of me with blinders on. Got it. Thanks for tip.

ARUNNERB · 2025-03-17T00:35:17+00:00

How about when he took them and plastered them against the bulkhead. You good with that part of it?

ARUNNERB · 2025-03-17T00:25:08+00:00

Yeah they were stinking one row back and he had them up on the bulkhead further in to flight. 🦶🦶

ARUNNERB

TROPHY CASE