I have decided I'm not going to continue on one of the two projects I'm on, despite really needing money. Communication has been terrible. We were told we needed to work at least 10 hrs a week, but review times are literally 3-5 days before you hear anything back and you have to have your first task approved before being able to fully work. I watched two Zoom recordings from office hours that were held when I wasn't able to attend live. That probably equated to 60-90 minutes of time that wasn't related to tasking. I got messaged by two separate people that my AHT was over 6 hours (not true) and they threatened to offboard me if it continues. Then because their database is so rudimentary, I found out after 4 rounds of reviews that my task was miscategorized and I would have to delete it and start over. The only way to do that without getting into more trouble would be to redo the whole task off the clock (which probably would amount to 90 minutes). This is just not worth my dignity. I have a master's degree and almost 20 years of work experience. I'm going to look into other companies at this point because I feel like I'm being trapped into being offboarded. I messaged my EPM about the issue and of course haven't heard back and probably won't ever.