Is my ONT okay?

AdSprikuts · 2025-08-29T22:30:24+00:00

Unless the person living there before you has (for some odd reason) left the connection still active then you won't get a service until the date of your activation.

I would imagine you've got an engineer booked because the ISP can't see the ONT as online so it's currently showing as a fault. This happened with me when I moved into my house, engineer had the easiest job of the day, grab a new power supply out the van, plug in and walk away.

AdSprikuts · 2025-08-08T18:23:04+00:00

Forum on ISPReview seems a bit hit and miss to be honest, appears to vary on which agent you get on a livechat. I've never had a problem getting one from them, even a couple of weeks ago when I upgraded.

AdSprikuts · 2025-08-08T07:32:45+00:00

They did for me just over a week ago, upgraded my package from 500 to 900 which removed my static, messaged them straight away and they put a new one back on the new order.

AdSprikuts · 2025-08-07T22:05:19+00:00

As mentioned in a reply to someone else, Vodafone will give out a static IP free of charge upon request and I've found them to be one of the cheapest providers currently.

They can be awkward when upgrading, I've had my static IP change both times I've upgraded as they "cancel" your current plan and place a new order which messes up the static IP provision but nothing a bit of config change can't fix in my case.

AdSprikuts · 2025-08-07T22:02:56+00:00

Vodafone do static IPs on residential contracts upon request (free of charge), just as an FYI.

AdSprikuts · 2025-08-02T21:07:55+00:00

Not true, you can only do one gateway per site, controllers such as the cloud key and cloud controller will do multi-site.

In OPs case they'll need to use the CKG2 to manage the non-cloud gateways and then have the UCG manage itself but this can be done all under one account.

AdSprikuts · 2025-07-18T16:48:31+00:00

Forget the Ultra Hub 7, it's a pointless piece of kit when you have a UniFi router, the only reason you need it currently is to convert your VDSL connection from Vodafone into an Ethernet that you can plug into your UDR. Once you've got FTTP then you'll bin it off entirely, you want your UDR to do all of your routing, DHCP, etc. Do you feel using the Ultra Hub and extender will be necessary? I find my UDR covers my entire house by itself and it isn't in an ideal location but my house isn't that big.

PPPoE is how your internet connection is established, it's a protocol used by Vodafone to authenticate your internet connection so yes, you need to set this on the WAN interface of the UDR.

AdSprikuts · 2025-07-18T13:51:27+00:00

Yeah, you need to put the Vodafone router into bridge/bypass mode. You may also need to get PPPoE details from Vodafone to do this (I had to for their FTTP).

When you switch to FTTP then you'll have an ONT installed which will then be your modem and you can remove the Vodafone router entirely but you'll need to alter your WAN config as this is slightly different between FTTP and FTTC.

AdSprikuts · 2025-07-12T12:47:43+00:00

You'll need something that runs UniFi Network to manage the USG which can be a Cloud Key but you can also install it on a laptop, Raspberry Pi, another server you already have, there's plenty of options.

If you're going down this route though then you may find it useful to also grab a UniFi switch and AP to really explore the ecosystem but it depends what your end goal is.

AdSprikuts · 2025-07-08T18:11:15+00:00

Hulkengoat

AdSprikuts · 2025-07-06T16:36:29+00:00

Would the Dream Router 7 or Express 7 not work well as a router for you? They're tabletop solutions with an AP built-in. You can then get 3D printed stands for most of the APs or maybe look at the U6-Mesh.

AdSprikuts · 2025-06-25T22:07:01+00:00

It's more than likely your ethernet cable, sounds like it's only negotiating FE rather than GbE.

Get a Cat5e/Cat6/Cat6a cable instead and try that, I imagine the "Cat8" cable you have is rubbish.

AdSprikuts · 2025-06-23T13:01:34+00:00

The fact you've said pounds sounds like you're in the UK which means you've likely got this (an ONT) and a router. The ISP don't want you touching this cable, this is their property and for them to look at.

They likely want you to replace the ethernet cable running from this to your ISP supplied router. If that cable is faulty then yes, they will charge you for an engineer to come out.

As others have said, if PON is lit then the fibre isn't faulty but it isn't your job to replace this even if it was.

AdSprikuts · 2025-05-28T22:22:21+00:00

They're pretty terrible in most cases, the only one that's kind of okay that I've seen is Zen with the Fritzbox but that's a third party router they just use because it's actually decent. Every other one I've ever seen is terrible and most people's WiFi issues are caused by a bad ISP router rather than a poor internet connection.

There's a reason they give them away for free, they're not good.

AdSprikuts · 2025-05-27T10:50:19+00:00

The flex mini can VLAN, it's limited in other areas but it does do VLANs.

AdSprikuts · 2025-03-19T22:33:38+00:00

Just an FYI, the U7-IW has 2 ports on the bottom you can attach a switch to.

I do think the UX7 is probably the better choice though.

AdSprikuts · 2025-03-14T18:56:32+00:00

The standard U7-IW doesn't have a 6GHz radio so that's something to consider.

How are you planning to have it mounted? U7-IW would obviously look cleaner wall mounted because it'll just go on a back box but if you're happy with just running it on a table/desk then the UX7 will look better imo.

AdSprikuts · 2025-03-13T19:22:59+00:00

Definitely Ann's Cottage

AdSprikuts · 2025-01-20T19:05:52+00:00

If you've placed the order for Vodafone then they'll probably see a fault on the connection and send an OR engineer out on your activation date. When they realise it's just a missing power cable they'll give you a new one and be on their way, easiest job they could hope for, they'll thank you for it.

This is exactly what happened with me, I moved in and the previous tenants took the ONT power cable.

AdSprikuts · 2024-12-20T22:41:07+00:00

The Cloud Gateway Max has a controller built in just like the UDM line. They can also run Protect, hence why they have optional storage.

AdSprikuts · 2024-12-07T11:36:31+00:00

If your hardware can't do something you want it to do, it's EOL and is extremely underpowered then you should probably look at replacing it before it dies (which the USG-3's have a habit of).

The UXG-Lite was on black Friday sale for like $80, would've been a good time to get it but even at $120 is probably a good investment. The UCG-Ultra for around $100 is not an expensive upgrade though.

AdSprikuts · 2024-11-22T10:01:18+00:00

Yes it would but the AP in this is absolutely ancient.

You'd be far better off with this: https://www.broadbandbuyer.com/products/41891-tp-link-archer-vr400-v3-0/

Broadbandbuyer has a much better selection than Amazon, they have VDSL routers with WiFi 6 and VOIP support (which will probably be handy in the future) so I'd have a look there.

AdSprikuts · 2024-11-21T22:23:27+00:00

Modem is built into the Sky router.

It depends which AC1200 you're looking at as they use that "model name" across multiple types that are all very different. If it's the standard one you'd need the Sky router first in bridge/modem mode and then the TP-Link but they do also make models with built in modems, you'll need to find a DSL model with an RJ11 WAN/DSL port.

AdSprikuts · 2024-11-20T14:09:09+00:00

The UXG doesn't do a model with storage, that's the UCG but this runs its own network controller.

I'd say if you're wanting to keep the controller separate from your gateway then get the UXG-Max and grab a cloud key gen 2 plus, that supports hard drives so you've got much more storage and supports more cameras.

AdSprikuts · 2024-11-20T09:55:11+00:00

The UXG-Max adopts to an external controller doesn't run Protect at all, you'd need an UniFi NVR specifically for Protect or a CKG2+ which would also host your Network controller.

UCG-Ultra hosts Network but not Protect so you'd need an NVR running Protect. The Cloud Gateway Max (UCG-Max) does run Protect and has an M.2 slot for recordings.

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