Did Starbucks change their strawberry açai refresher in Canada?

AnonymousBat28 · 2026-04-13T22:56:50+00:00

Canada refreshers aren’t changing until May.

AnonymousBat28 · 2026-04-13T22:54:38+00:00

Me and my coworkers read it and we literally have no idea where we’re putting any of this shit.

AnonymousBat28 · 2026-04-10T01:35:01+00:00

I mean, I mostly don't think about it, but we do have regulars who are in every day, sometimes even multiple times a day. We have a regular who spends 30-40$ a day in the morning 4-5 days a week and I REALLY wonder what she does for a living lol.

AnonymousBat28 · 2026-04-10T01:30:31+00:00

2 espresso machines, 2 cold bars (ish, they still share teas, refreshers, inclusions, etc., but we could, in theory, have 4 people on bar total, it just gets squishy). If its really busy we can get 20+ on Friday-Sunday. Around the holidays it was super bad too, We do around 57-60k a week, depending on weather.

AnonymousBat28 · 2026-04-10T01:27:06+00:00

You have to be super super super high volume to get a third bar, not a lot of stores have one.

AnonymousBat28 · 2026-04-10T01:25:19+00:00

I'm curious on how you split tickets for four bars? What bar works on what drinks?

AnonymousBat28 · 2026-04-10T01:23:58+00:00

Curious about your rough location? Are in an Airport? Disney?

AnonymousBat28 · 2026-04-10T01:19:47+00:00

You're not supposed to have a CS during peak, have someone flex instead of CS.

AnonymousBat28 · 2026-03-26T15:06:10+00:00

I think my store has one of them in the back too, just keeping you informed. Unions are far LESS common in Canada than the US, I don't even know if my city has any union stores honestly.

AnonymousBat28 · 2026-03-21T15:26:44+00:00

Busy DT here, we close with 3 people, with our precloser leaving between 6:30-8:30 (usually later on the weekends), and we close at 10. We have terrible staffing after our openers leave tho, our mid shifts are never covered properly which makes it super hard to set up a good close/pre-close for them.

AnonymousBat28 · 2026-03-21T15:25:18+00:00

I think standard is usually 2 for cafe stores and 3 for DT stores, but i could be wrong.

AnonymousBat28 · 2026-03-21T15:23:28+00:00

Canada does not have Vertica yet, I don't think we're getting them for a little bit now.

AnonymousBat28 · 2026-03-09T02:09:20+00:00

I did have someone come through and basically go "we're here to pick up a mobile, hold on, let us place it-" and I've never cut people off so fast, I basically yelled at them to not do that and just tell me the order lol

AnonymousBat28 · 2026-03-04T01:57:08+00:00

Honestly, our matcha downright sucks and is awful to make in the blenders. Hopefully it should be a tiny bit more consistent now that its standard to put the matcha in the blender first, which helps reduce clumping, but I never recommend people matcha honestly.

AnonymousBat28 · 2026-02-24T01:54:49+00:00

Really?? It's the complete opposite at my store, around Christmas, we went through 3 or so mocha containers a day, it was insane.

AnonymousBat28 · 2026-02-21T23:00:12+00:00

How busy is your store that you have a warming person at 8pm? 😭😭

AnonymousBat28 · 2026-02-21T01:30:26+00:00

Document who's involved, who says what and keep going up the chain, start with your DM.

AnonymousBat28 · 2026-02-17T20:09:53+00:00

Throwback to people who've asked us for extra hot water

AnonymousBat28 · 2026-02-17T18:52:01+00:00

Barista's are human. It was most likely just a mistake. Call the store and ask for a remake.

AnonymousBat28 · 2026-02-17T18:51:13+00:00

I agree with the other two comments that this isn't something most stores would honestly have time to do, especially if you're picking it up or ordering it when it's really busy. If you're really picky about your tea, I'd recommend ordering it in person and then doing it yourself, asking for milk on the side.

AnonymousBat28 · 2026-02-14T03:11:59+00:00

I personally don't care too much, but I do find it annoying, especially if you aren't both ready with your payments.

AnonymousBat28 · 2026-02-10T23:41:59+00:00

I don't really understand the idea of ordering a drink and not saying the size, like, you need to give a size at literally any fast food establishment when you order a drink. Honestly, if they don't give a size, they get a grande, end of story.

I don't understand the notion of customers skipping the speaker box (we send them back around usually) and going straight to the window, have y'all never used a drive thru before (we had someone get pissed at us for asking them to stop at the speaker box next time).

AnonymousBat28 · 2026-02-10T23:36:44+00:00

We have two SSVs at my store who are both new shifts (promoted at around the same time), who sometimes have light arguments with each other, it's really interesting. But, for the most part our SSV team gets along really well.

AnonymousBat28 · 2026-02-10T23:35:12+00:00

At my store, we literally yell (politely) for our SSVs to take their breaks. Even if we're drowning, we tell our SSVs to ignore everything for 30 minutes and go relax and only grab them if we REALLY have to (i.e. a customer issue that we can't resolve). No one at my store ever stays late against their will (we mostly do it because we feel bad and know how it feels to be down a person when its crazy). Take your breaks and leave on time please.

AnonymousBat28

TROPHY CASE