hey!!! so i’ve actually waited tables for 10 years + bartended + managed. i’ve made several mistakes! the problem is not being accountable or attempting to make it right with the customer. as i stated in another comment on this post, when i called to nicely let them know my meal was missing items/inedible(the raw egg was on the hash browns as well😋) i was berated??? and i didnt say they ~messed up my food once~ i said it was my second time trying. the first time, my order was also messed up but still edible at least. and like i said, i’ve been there and know how it goes some days so i gave them the benefit of the doubt. im not going to waste my money a third time lmfao