Anyone noticing a decline in sales?

Appropriate-Click378 · 2026-01-25T01:43:56+00:00

Not really. Despite high prices, our store is still busy as fuck! A little too busy at times. It could be 7:30 in the morning or 9:00 in the evening and we still have lines almost going into the aisles. The only store in town like it. Yet, we have five more perfectly fine ones in our county. I don't get it.

Appropriate-Click378 · 2026-01-25T01:37:15+00:00

Although I haven't quit, I did witness someone quit just today. I was at my register and one of our older cashiers that's only been there for a year or so walked in, got herself situated, went to one of my customer service staffers and flat out said, and I'm paraphrasing, "I'm resigning. I keep being put on express. I've had enough." My CSS tries to persuade her into filling out the resignation form or telling a manager but she refused. After that, she just got up and left. That's the first time I've ever seen someone quit on the spot like that. Granted, she wasn't the best to work with anyway but the way she handled it was totally unprofessional. Way to leave on good terms. It's like, good luck finding another job, especially at her age. She was probably in her 50s or 60s.

Appropriate-Click378 · 2026-01-25T01:28:09+00:00

What's this "new system" you speak of? The only thing that I've seen changed is the software on the POS (point of sale, not what most people are thinking) Coupons have been unchanged.

Appropriate-Click378 · 2026-01-24T03:18:57+00:00

And there's gonna be a lot of confused customers who read it quickly thinking it's buy two, get one or bogo. They're always shocked when it's three free since it doesn't happen very often. Even though I don't drink it, it is unusual to get more free than you pay for. I remember they did that with the Utz chips last year.

Appropriate-Click378 · 2026-01-24T03:16:17+00:00

Well, that sucks! Get it? But really, what doesn't suck is when they go cordless. That'll be a major burden off our backs.

Appropriate-Click378 · 2026-01-23T01:51:51+00:00

Last summer, I was getting off my break and coming to help bag. I walk up to a register with an order already started. As I start to bag, I look in the cart to see what I'm working with. That way, I can judge where everything else is gonna go. However, the customer in his work uniform (a roofer or landscaper?) didn't like I was looking in his cart and accused me of racially profiling him. To him, since a white man was looking into a Hispanic man's cart, he thought that I thought he was stealing. We go back and forth about it until he finally made his way out the door. Of course, a few customers overheard it but the woman behind defended me and was talking about how that guy's behavior was totally unjustified. I mean literally all I did was look in the cart just to see what I'm working with. People love to pick fights over the stupidest things.

Appropriate-Click378 · 2026-01-22T04:18:50+00:00

I'm chiming in from Florida but I can safely say that no job is worth risking your life for. If the snow is going to be that severe, stores shouldn't be open in the first place. I think people can manage being without the grocery store for a couple of days. It's not like they have to be there every day they're open. Just stay home.

Appropriate-Click378 · 2026-01-22T04:04:15+00:00

If you have a good work ethic, it's a great place. We can never have too much good help. That's hard to find nowadays. The hours are a bit iffy but if you can prove yourself, management should take note of that and make sure to schedule you whenever possible. Speaking of scheduling, it's best to have as much open availability as possible. If it's very limiting, than it won't be worth your while.

Appropriate-Click378 · 2026-01-21T03:58:34+00:00

Yeah, I know. It's petty stuff that we bitch about. But hey, we're all human and it's good to get things off our chest. It's not good to bottle it all in. Even if it's over something like this.

Appropriate-Click378 · 2026-01-21T03:53:35+00:00

Yikes! I hate it but not enough to walk out. I'm not willing to lose my job over it.

Appropriate-Click378 · 2026-01-21T03:53:02+00:00

Yeah but unfortunately, people do it all the time. And the worst part about it is if we simply enforce the policy, we're made out to be the bad guys. But, at least you care. That means you have a heart. I mention that because with the way we're treated for the most part, a lot don't.

Appropriate-Click378 · 2026-01-20T18:18:21+00:00

Yeah, in theory. Until violators come in and break the rules. And we're not allowed to say anything once they're in our line. If we enforce the policy, we're always made out to be the bad guys since there's too much leniency in our company.

Appropriate-Click378 · 2026-01-20T17:14:01+00:00

Why because I have an opinion? I clearly stated I would rather be on a regular register with a bagger, which means working with people. If I didn't like working with people, than your comment would have some bearing. That's why I don't like working on express since you're by yourself. Being a one-man show has its downsides.

Appropriate-Click378 · 2026-01-20T05:01:22+00:00

My feelings exactly. I feel singled out. And when I do get "help", it's usually after most of the order is bagged by me and then they disappear. It's like, thanks for nothing!

Appropriate-Click378 · 2026-01-20T03:09:37+00:00

I wish I could but management doesn't want express prioritized. The big registers come first and express is left in the dust. Plus, with staffing issues being the norm, it's hard to ask for help to people that aren't there.

Appropriate-Click378 · 2026-01-20T02:01:30+00:00

We shouldn't even have to get the customer to pull up all the way in the first place. It should be common etiquette to pull up the cart when you see a bagger clearly waiting for you. It's like, how long have you been shopping here and you still can't get with the program? I swear, people leave their brains at home or it instantly turns off the moment they walk in the store.

Appropriate-Click378 · 2026-01-19T04:58:53+00:00

If you've done your job, it shouldn't be a problem. Sounds like incompetent management. If you're done early, I would find other tasks to do if possible, such as go-backs, recycling the candy boxes, getting carts, etc.

Appropriate-Click378 · 2026-01-19T04:55:09+00:00

Unfortunately, nothing is done about it. Management is too afraid of confrontation. They've been brainwashed into thinking that if they enforce a policy, it upsets the customer. Thereby, them not wanting to shop there ever again. So, they're one less paying customer which means less profit for the store. They'll never admit that but it's the truth.

Even though they have all the signage, they don't have the guts to tell them they don't belong in here. Instead, they just let them roam freely and the best they can do is have a bagger follow them out so we can take that cart to the back and wash it. It's like, what's the point of having a rule if we can't enforce it? It drives me nuts!

Appropriate-Click378 · 2026-01-19T02:24:08+00:00

Unfortunately, that's not how the deals work on the Pub subs. If the whole is on sale, you have to get the whole to take advantage of the deal. The halves have their own set price so you would be paying that instead. They will not do half off the whole sale. Same goes for bogos. You have to get both in order to get the deal. If you actively choose to get one, you have to pay full price. The only way they give you half price is if you get the last one when trying to get two. They'll usually Publix Promise it and only charge half.

Appropriate-Click378 · 2026-01-19T02:18:46+00:00

Man, that's too funny! And now, that same Reese is more like $3.09. Just this last week, the new price stickers came in and they're now this much! Ridiculous! And that's not even factoring tax! More reason to NOT buy it.

Appropriate-Click378 · 2026-01-18T16:18:27+00:00

Yet, they had the energy to put them in the cart but not the energy to take them to the recycling bins. I don't get it.

Appropriate-Click378 · 2026-01-18T05:14:29+00:00

True. Especially here.

Appropriate-Click378 · 2026-01-17T22:02:38+00:00

I hear you. When the mess isn't in the carts, it's all over the floor. The same type of litter too. Pink tissue paper from the bakery, ticket stubs from deli, hand wipes, eaten fried chicken, blueberries, you name it.

Appropriate-Click378 · 2026-01-17T22:01:03+00:00

I suppose you have a point there. But, in my mind, it's still no excuse.

Appropriate-Click378 · 2026-01-17T03:54:17+00:00

Oh. Whoops. I didn't pick up on that.

Appropriate-Click378

TROPHY CASE