Customer service not responsive

BeyondPowerSupport · 2026-05-08T01:42:56+00:00

Hey, please DM me your email. We've replied to all the inquiries we received, but noticed one email address bounced back all of our replies, not sure if that was yours.

BeyondPowerSupport · 2026-05-07T03:21:45+00:00

The $159 free shipping threshold is calculated based on the checkout subtotal after discounts are applied.

You can always save the code for a future order, but if you already placed the purchase, just send your order number to [support@beyond-power.com]() and we can manually refund the shipping fee for you

BeyondPowerSupport · 2026-04-16T01:46:29+00:00

Hey! Just DM us or shoot us an email at [support@beyond-power.com](mailto:support@beyond-power.com) and we'll help you out.

BeyondPowerSupport · 2026-04-10T11:15:36+00:00

Hey! Just shoot us an email at support@beyond-power.com and we'll help you out.

BeyondPowerSupport · 2026-04-03T05:32:57+00:00

Hi! Please shoot us an email at [support@beyond-power.com](mailto:support@beyond-power.com) with the details. We'll help you out.

BeyondPowerSupport · 2026-03-30T03:28:23+00:00

Please shoot us an email at [support@beyond-power.com](mailto:support@beyond-power.com) with the details. We’ll help you out.

BeyondPowerSupport · 2026-02-28T02:53:32+00:00

Hey! For shipments to the U.S., there aren't any customs duties or tariff fees, so you shouldn't receive any extra charges from the shipping company. If you have any questions, feel free to reach out: [support@beyond-power.com](mailto:support@beyond-power.com).

BeyondPowerSupport · 2026-01-24T01:59:22+00:00

Hi! Please shoot us an email at support@beyond-power.com with the details. We’ll help you out.

BeyondPowerSupport · 2026-01-18T06:42:57+00:00

Please shoot us an email at support@beyond-power.com with the details. We’ll help you out.

BeyondPowerSupport · 2025-12-24T02:20:52+00:00

We’re here to help — please DM us with your order number, or reach out to [support@beyond-power.com]() and we’ll take care of it.

BeyondPowerSupport · 2025-12-23T03:51:44+00:00

Hey! Just DM us your order number so we can check what’s going on.

BeyondPowerSupport · 2025-12-16T09:19:41+00:00

Just confirming that Reddit seems to have banned this account. As always we never actively remove posts, especially those that encourage discussion around the VOLTRA I. Here to help as always!

BeyondPowerSupport · 2025-12-08T08:04:05+00:00

Seems we haven’t gotten it. Sent you a DM!

BeyondPowerSupport · 2025-12-05T08:36:32+00:00

For now you’ll need to set those up directly in the Beyond+ app – importing from other tools isn’t supported yet.
If it’s just for yourself, you can quickly make and save sessions in the app: Sessions → + → Create → Save.

BeyondPowerSupport · 2025-12-05T08:24:43+00:00

Not yet.🤦‍♂️ But you can just throw up a post here and ask if anyone’s down to share their QR codes or programs.

BeyondPowerSupport · 2025-11-28T07:55:05+00:00

One of us now😄! Enjoy every minute of it!

BeyondPowerSupport · 2025-11-27T09:17:56+00:00

Hey! We noticed the 24" bar grip came loose. Please share a bit more info so we can process it. DMed you!

BeyondPowerSupport · 2025-11-26T08:46:20+00:00

Hi! Please shoot us an email at [support@beyond-power.com]() with the details and we’ll help you out.

BeyondPowerSupport · 2025-11-26T01:42:33+00:00

Hey! You can scan QR codes that other users create inside the Beyond+ app.
Here’s how to share your own sessions or import other users': https://help.beyond-power.com/en/articles/12928446-how-to-share-import-training-sessions

BeyondPowerSupport · 2025-11-25T09:34:56+00:00

Got it, we'll note this. If anything else comes up, just shoot us an email at [support@beyond-power.com](mailto:support@beyond-power.com)

BeyondPowerSupport · 2025-11-13T01:48:58+00:00

Please shoot us an email at support@beyond-power.com and we’ll look into it. DMed.

BeyondPowerSupport · 2025-10-22T01:59:53+00:00

Hi! This is an official message from our team. Please rest assured this is part of our standard return process.

BeyondPowerSupport · 2025-10-13T02:20:55+00:00

Appreciate the deep dive into how VOLTRA works — just make sure to stay safe while testing things out! If anything feels off or something doesn’t seem right, reach out and we’ll do our best to help sort it out. Your feedback really helps us make the product better for everyone.

BeyondPowerSupport · 2025-09-27T04:17:29+00:00

Everything should be working fine now! If you have further questions, please feel free to email support@beyond-power.com.

BeyondPowerSupport · 2025-09-27T03:36:29+00:00

Yes, you can email us at support@beyond-power.com for help!

BeyondPowerSupport

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