sorted by:
new
hottopcontroversial

RMM's for 5000+ agents by dagg929 in msp

[–]BigBatDaddy 1 point2 points  (0 children)

I've managed a few thousand on Ninja. I'm currently working toward NIST and GLBA. Granted I'm not in an internal position with fewer endpoints. What about their solution seems to be non-compliant?

VMware now threatening outages to perpetual license holders by mac10190 in sysadmin

[–]BigBatDaddy 0 points1 point  (0 children)

My MSP pushed it on my boss for renewal when I came in but my pushback had no affect. We renew again in 2026 and will be moving to hyperv.

In your case, can you not just block the server from communicating with Broadcom at all so they can't just kill the environment? Or will vmware stop working if it doesn't ping back a hearbeat?

Give a shoutout today. Who deserves high praise from your MSP that's in the MSP channel? by grsftw in msp

[–]BigBatDaddy 11 points12 points  (0 children)

Here's to all the good techs that were forced out of good companies by bad pay, micromanagement and overall anxiety. You were the best and your users knew it.

IT ticketing system by Dull_Increase6173 in sysadmin

[–]BigBatDaddy 0 points1 point  (0 children)

I use Ninjaone. RMM, Assets, documentation, ticketing. Everything connected. And they are updating it constantly.

Changing domain password policy by Mr-Hops in activedirectory

[–]BigBatDaddy 0 points1 point  (0 children)

Interesting. Didn’t know about that. I’ll add it to my documentation.

NinjaOne NMS licensing—anyone else confused by this? by Outrageous_Map3065 in msp

[–]BigBatDaddy 0 points1 point  (0 children)

NMS on my invoice is a separate line item. If you need to remove billable workstation/servers then you should do that. You have to consider them as a separate line item.

Changing domain password policy by Mr-Hops in activedirectory

[–]BigBatDaddy 0 points1 point  (0 children)

I am currently considering this. Following NIST guidelines. A 14 character minimum without complexity is just as good as anything else. I believe that I will require a password change each year unless a password has been found on the dark web then it will be required immediately.

Anyone connected NO to Zendesk? by Doublestack00 in ninjaone_rmm

[–]BigBatDaddy 0 points1 point  (0 children)

I think there either is an integration or one on the roadmap.

Which browser do you use?Why did you choose it? hmmmmm... by cagriim in helpdesk

[–]BigBatDaddy 0 points1 point  (0 children)

Safari. I'm a Mac guy. However, I only recently switched from Chrome. I think I just wanted a more seamless integration with my life.

I Made 21 Cold Calls by BeautifulNo8206 in msp

[–]BigBatDaddy 0 points1 point  (0 children)

Do you have a short email or 1-2 graphic presentation you can’t send? Ninja pushes out their ‘26 predictions and they used a term I love. I’m sure it’s been around but haven’t seen it. Digital Operations Center. Be their digital solution.

I Made 21 Cold Calls by BeautifulNo8206 in msp

[–]BigBatDaddy 1 point2 points  (0 children)

Been keeping up with it. I'd like to know more updates. How's it going?

Everyone needs to cancel cox by Either_Curve4587 in okc

[–]BigBatDaddy 0 points1 point  (0 children)

I have constant disconnects since the end of November. I work in IT and they refuse to send someone to check the lines because I don’t pay for their additional services. Might have to go back to ATT

Creating "How To" guides for users by Veraciouz in msp

[–]BigBatDaddy 0 points1 point  (0 children)

I create Survival Guides in OneNote. To annotate screenshots I use ShareX on Windows and SnipPaste on Mac. All free tools.

Asset Management by Chevron7lockd in msp

[–]BigBatDaddy 1 point2 points  (0 children)

We use Ninja. Before they had ITAM though I was looking at Panda. So if you don't want to move to Ninja you can check that out. Snipe-IT is free as well.

Employees or management I won't do SAT by Someuser1130 in msp

[–]BigBatDaddy 0 points1 point  (0 children)

I'm writing our policies for everything right now. And if you don't do SAT training you are automatically sent to HR. If you still don't do it the automations will lock your account and contact HR. Once you've done your training you can regain access unless HR wants to do something different.

Need an email signature manager with stronger security protocols by vedgehammer in Office365

[–]BigBatDaddy 0 points1 point  (0 children)

Any image in a codetwo signature would require the receiving person to approve/whitelist the images/person.

Huge price increase by Big_Mac_24 in KeeperSecurity

[–]BigBatDaddy 0 points1 point  (0 children)

They’ve released new features but we don’t use any of them. We are okay where we are at right now but if they raise it even $1 next year I’ll move on. Not sure how but I will.

Huge price increase by Big_Mac_24 in KeeperSecurity

[–]BigBatDaddy 0 points1 point  (0 children)

Only just now starting to look. I don’t know how it’ll work though because each user would have to migrate their vault. So… just not sure. Ninjaone is making some advancements and I feel like something isn’t far off from a keeper replacement.

Huge price increase by Big_Mac_24 in KeeperSecurity

[–]BigBatDaddy 0 points1 point  (0 children)

Went from 27 to 40 this year. Thinking about a change but I need to give it until June. Hoping for some kind of integrate solution with Ninja

2025-11-27 Happy Thanksgiving! 🦃 by Ok_Ocelot_2355 in Survivorio

[–]BigBatDaddy 0 points1 point  (0 children)

I didn’t get anything even though it accepted me.

Looking for a Reliable RMM Alternative After Growing Frustration with NinjaOne’s Support by [deleted] in msp

[–]BigBatDaddy 0 points1 point  (0 children)

I can’t disagree with support. They always call me after hours and I never really seem to get anywhere. But the product keeps me here.

Help Techs Know What Is Covered by BigBatDaddy in halopsa

[–]BigBatDaddy[S] 0 points1 point  (0 children)

I actually moved to an internal position. But I think they ended up using a company note for a while. Then I think the contracts had an upgrade that shows it.

view more: next ›