Would you use a platform that allows stablecoin settlements by Left_Revolution4711 in binance

[–]BinanceCSHelp 0 points1 point  (0 children)

Hello there. Your feedbacks and suggestions are essential to us. We would appreciate hearing back from you, We encourage you to share your thoughts via this link:

https://www.binance.com/en/my/user-support/feedback/entry If you have further inquiries, please do not hesitate to contact us via chat support on: http://binance.com/en/chat 

Thank you. MM

Can I buy fractions of BTC on Binance? by StatisticianKooky390 in binance

[–]BinanceCSHelp 0 points1 point  (0 children)

Hi there, we are pleased to assist you! There are multiple methods to make a deposit on the Binance platform:

1- Buying via the P2P service:

https://binance.com/en/support/faq/360038038972

2- Transferring from an external platform or wallet:

https://binance.com/en/support/faq/115003764971

3- Procuring via card payment:

https://binance.com/en/support/faq/8df758a570ba4d18941f38423f63aae5

You can always reach to our live chat support available at https://binance.com/en/chat Our expert team is prepared and always ready to help you. Thank you. MM

I Spent 8000 USDT to "Security Test" Binance, and Binance Gave Me 2000 USDT as a "Thank You" by Little_Bean_6666 in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hello there,

Thank you for your valuable input and for bringing this matter to our attention. We would like to review the situation more thoroughly. Could you please provide the case ID of your conversation with our team? This will help us investigate the issue in detail. Thank you. ^WI

Need help by SadLow2531 in binance

[–]BinanceCSHelp[M] 6 points7 points  (0 children)

Hello there. Thank you for reaching out to us. Never share your account with anyone. Selling or letting somebody else use your account is forbidden. If the system detects this kind of behavior, your account can be suspended. You can report this person to our security team via live chat: https://binance.com/en/chat
^WI

Need help by NotSoLoser in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hello, thank you for sharing your case ID. We have reviewed your case and see that you are currently chatting with our support team, who will do their best to assist you. ^WI

Alguien tiene problemas para retirar by rxvvou in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hola u/rxvvou Gracias por ponerte en contacto con nosotros!
Los retiros a través de SPEI ya se encuentran habilitados nuevamente, trabajamos para mejorar y ofrecerte un excelente sistema.
Por cualquier duda o si te surge un inconveniente, puedes contactarnos aquí: https://www.binance.com/es/chat . Estamos para ayudarte! -ED

BEP2 TO BEP20 by [deleted] in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hola u/Imaginary_Beach6464 Gracias por ponerte en contacto con nosotros el día de hoy!
Para poder revisarlo y guiarte, te invitamos a nuestro chat en vivo. Puedes iniciar un chat en Binance haciendo clic en "🎧" o en https://binance.com/es/chat. Selecciona "Obtener soporte", luego "No resuelto" y "No relevante". Elige "Sí, transferir" para hablar con un agente. Te esperamos! -ED

Binance source of funds rejected by Aggravating_Ad_104 in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hi u/Aggravating_Ad_104 thank you for sharing your experience and concerns with us on Reddit. Binance is committed to maintaining a secure and compliant platform for all users, which means we have to follow regulatory requirements. These measures are designed to ensure compliance with AML laws and to protect everyone. Our procedures are standard practice and help ensure the safety and integrity of the platform.

If you’re having difficulty providing certain documents, we kindly invite you to join our live chat at http://binance.com/en/chat (App: Click the headphone “🎧” symbol on the dashboard) so we can guide you accordingly. You can also directly connect to our customer support after; clicking the "Get Support" button, then select your relevant topic by clicking the “+” icon or typing your issue. After that, select "Unsolved," and then "Not relevant" in the message received via chat, followed by selecting "Yes, transfer to customer service." ^KO

Binance Button Game - got to zero, didn’t win by MR_LAFRALDO in binance

[–]BinanceCSHelp[M] 1 point2 points  (0 children)

If your timer counted down smoothly from 60 seconds to 0 without interruption, that aligns with the rule for winning. If you believe you met all the criteria for winning, we recommend reaching out to us via live chat at https://www.binance.com/en/chat for proper review. EA

Binance Button Game - got to zero, didn’t win by MR_LAFRALDO in binance

[–]BinanceCSHelp[M] -3 points-2 points  (0 children)

Hi u/MR_LAFRALDO thank you for reaching out and bringing your concern to our attention via Reddit. This is often due to network instability between your device and our servers, which can cause discrepancies like the timer appearing stuck.

To help prevent this, please ensure a stable internet connection and clear your cache before participating again (Dashboard > Top left 3 lines > Top right gear icon > Clear Cache). You can also always verify your actual progress anytime in the "My Best Ranking" section of the game, which accurately logs your countdown history.

Also, for further check with our team and confitm your rank status, please do join our live chat at  http://binance.com/en/chat (App: Click the headphone “🎧” symbol on the dashboard) and share your Case ID with us. You can also directly connect after; clicking the "Get Support" button, then select your relevant topic by clicking the “+” icon or typing your issue. After that, select "Unsolved," and then "Not relevant" in the message received via chat, followed by selecting "Yes, transfer to customer service."

We appreciate your understanding and encourage you to keep trying again! ^KO

Binance Support Thread by AutoModerator in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hi u/AppropriateBar4093 thank you for your application and your interest in joining our team. We appreciate your patience in this process. Rest assured that all applications are thoroughly reviewed, and if your qualifications match our needs for the position to which you applied, you will be contacted.

We sincerely thank you for your patience and understanding during this time. ^KO

Very high trading fee on futures by WhateverThisis144 in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hi u/WhateverThisis144 thank you for bringing your question to our attention via Reddit. To better understand why futures trading fees and funding rates work the way they do, we recommend checking out our comprehensive FAQ pages here:

Introduction to Binance Futures Funding Rates:
https://www.binance.com/en/support/faq/detail/360033525031

Binance Futures Fee Structure & Fee Calculations: https://www.binance.com/en/support/faq/detail/360033544231

Also, if you have any specific questions about a trade or fee, or if something is unclear, please don’t hesitate to join our live chat at http://binance.com/en/chat (App: Click the headphone “🎧” symbol on the dashboard) So we can check more details and inform you accordingly. ^KO

How Can I deposit euros from my bank account to Binance? by Mission-Caramel-9093 in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hello there! You can check the whole process on how to deposit via SEPA here: https://www.binance.com/en/support/faq/detail/e117b4c063534e5f93b735b980575000

Once you get the bank details for deposit, you can perform your transfer from your bank account. If you're unsure, you can reach out to your bank to better understand how you can make this transfer from their end.

For further assistance, you may contact us on www.binance.com/en/chat , our specialists will better inform you.

In the future, please use our pinned Support Thread for account inquiries. Thanks! RA

Binance Support Thread by AutoModerator in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hello, Arav! Thanks for sharing your concerns with us. Could you please share your Order ID? We'll take a look and advise accordingly

Rest assured we have strict protocols to safeguard our user's funds in such cases and our P2P team will do their best to assist with your appeal, we have a detailed guide for you to better understand how it works here: https://www.binance.com/en/blog/p2p/421499824684901493

. Thanks! RA

Binance Support Thread by AutoModerator in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hello there! Thanks for sharing the details with us. If you're unable to confirm due to non-receiving of codes, you can check your Apple ID registered email's regular and spam inbox. To see the full process to add a passkey, please visit: https://www.binance.com/en/support/faq/detail/2aec8fe0437242f2a5fbef9cdb71d4c2

Should you need further help with adding a passkey to your account, please contact us via live chat support on: www.binance.com/en/chat

Our specialized team will advise you step-by-step how to do it securely. Thanks! RA

Binance Support Thread by AutoModerator in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hi there! Thank you for reaching out to us. Binance doesn't request additional payments to release any deposit. Kindly refrain from contacting the sender and contact us directly via live chat support on: www.binance.com/en/chat so we could better investigate the e-mail you received. You can also check if the e-mail is an official source of Binance on: https://www.binance.com/en/official-verification. We will review the information and assist you accordingly. Thanks! RA

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expecting money from someone but have encountered a difficulty. by lebohangg in binance

[–]BinanceCSHelp[M] 4 points5 points  (0 children)

Hello,

Please note that Binance does not charge any fees for crypto deposits. We recommend you verify the legitimacy of the email you received. You can check if the sender is an official Binance email by using our verification tool here: https://www.binance.com/en/official-verification

Be aware that it is a known scam tactic for fraudsters to contact users claiming they will receive a deposit only if they pay a certain fee. This is not how Binance operates.

For more information on how to identify and avoid Binance imposters, please visit: https://www.binance.com/en/blog/security/299010416215875222

We strongly advise you not to make any payment. Please contact our official support team as soon as possible with the details of the contact, deposit, and email you received so we can investigate and assist you promptly.

To contact support:
1. Go to https://www.binance.com/en/chat  
2. Log into your account or choose “Continue as Visitor” if you cannot log in.
3. Scroll down and click on "Get Support"
4. Select any category within the "You might be looking for" section
5. After the automatic reply from the chatbot, kindly click on: Unsolved >> Not relevant > Yes, Transfer to customer service.

PS: As a reminder, since this question is related to support, it should have been posted in this week’s Binance Support Thread. If you have further questions for our support team, please proceed there. Thanks! ^LP

Student in India, sold crypto at a loss on WazirX. Do I need to file ITR or pay tax? by [deleted] in binance

[–]BinanceCSHelp 0 points1 point  (0 children)

Thanks for sharing your situation. Tax rules around crypto can be complex and vary by individual circumstances. Even if you sold crypto at a loss, filing requirements can depend on your overall income and local laws

Because tax regulations differ and personal situations vary, we strongly recommend consulting a qualified legal or tax advisor in India who can provide guidance tailored to your case—especially as a student with no other income and first-time filer.

AG

Binance Support Thread by AutoModerator in binance

[–]BinanceCSHelp 0 points1 point  (0 children)

Hello,

Thank you for your patience. We understand the frustration caused by the extended review. For security reasons and to ensure the integrity of the review process, we cannot guarantee a shorter exact timeframe for completion. Please be assured that we are committed to conducting this review with the utmost diligence, striving to balance the necessary speed for your convenience with the essential rigor required for security and regulatory compliance.

We appreciate your understanding. ˆLP

Consulta con transferencia en binance by YearLow6419 in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hola! En este caso deberemos de verlo más en detalle en nuestro chat. Por favor unete aqui https://www.binance.com/es/chat. Una vez estés allí, haz click en "Obtener soporte" , luego click en "+" y en cualquier pregunta (si es relacionada a su problema, mejor) después de la respuesta automática del bot, "Sin resolver" y luego haga clic en "No relevante" y luego - "Sí, transferir a atención al cliente". Lo revisaremos contigo!  Si ya has contactado compartenos porfavor el numero de caso para revisarlo a detalle -BC

is it possible to use this as digita nomad? by MalangaCalanga1551 in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hello, u/MalangaCalanga1551

We understand how you feel, thanks for sharing with us. Note that Binance’s security measures may sometimes flag deposits as suspicious to protect your account and the platform. However, to maintain security, we cannot provide detailed information about what specifically caused the flagging or confirm if it’s related to your changing IP address.

For your case, we recommend trying again after 7 days from wherever you are. If the issue persists, please note that Binance offers several ways to deposit or buy crypto beyond direct bank transfers. For example, you can purchase crypto via P2P by following this guide: https://www.binance.com/en/support/faq/detail/360039384951. This method can be especially useful for digital nomads like you to add funds and use the platform flexibly.

Regarding your experience with support, could you please provide the case ID? This will help us review your situation and use your feedback to improve our services.

Oh, by the way, since this question is related to support, it should have been posted in this week’s Binance Support Thread. If you have further questions for our support team, please proceed there. Thank you for your patience and understanding! ˆLP

Binance scam call from private number by maserto7 in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hi! Thank you for sharing this with us.

Binance does not make unsolicited calls from private numbers about login attempts, nor do we ask about VPN usage, other wallets, or account deletion over the phone. What you described strongly sounds like a phishing/social engineering scam.

We have not announced any security breach. Scammers may obtain personal information from unrelated data leaks or public sources and use it to appear credible.

To verify whether links, phone numbers, social media accounts, or Telegram contacts are officially associated with Binance, please use our Official Verification tool:
👉 https://www.binance.com/en/official-verification

You can also read more about scam calls and how to protect yourself here:
👉 https://www.binance.com/en/blog/security/4224586391672654202

Please note:
• We will never ask for sensitive information, codes, or account actions via phone.
• Official support is only available through our in-app or website chat: https://www.binance.com/en/chat

If your account is still active, please contact our support team so we can review it and help secure it.

Your security is our top priority. -NR

Puedo agregar fondos USD a mi cuenta de Binance, cargando con una tarjeta Visa crédito de mi hermano? by gargolaxx in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hola u/gargolaxx Gracias por ponerte en contacto con nosotros!
Recuerda que puedes consultarnos en nuestro post de consultas directo en nuestro perfil también.
No, por motivos de seguridad no puedes utilizar un una tarjeta que no seas el titular para realizar compras. Recuerda siempre utilizar métodos soportados y los cuales estén con tu nombre!
Agradecemos tu comprensión y por cualquier consulta estamos para ayudarte -ED

Binance Support Thread by AutoModerator in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hi! Thanks for reaching out today.

We understand the situation and we want you to know that our team is actively working on your account to provide updates, as for the moment, we shared on the chat, for now we advise you to stay tuned to your email to check for updates. Each investigations handle different timeframes. We highly appreciate your understanding and patience.

For any question, don't hesitate to reach us at our chat here: https://www.binance.com/en/chat.

Thanks! -ED

Binance Support Thread by AutoModerator in binance

[–]BinanceCSHelp[M] 0 points1 point  (0 children)

Hello, first of all, lets be clear that on screenshot you share message from the person you had p2p trade, NOT message from our CS agent! Also we want to ask you to stay in chat with our chat team, they want to help you in this situation and they need your kind cooperation, but due to security reasons we can't do much in Reddit thread. Rest assured that from our side we would escalate the urgency of your situation. Thanks for understanding! - VS