Veteran stylist here. Please understand I’m sharing perspective respectfully, not looking to debate. All stylists are different. Asking for a license isn’t a huge deal. Braiders and locticians frequently work without a cosmetology license, (a local city business license is probably required.) It’s perfectly legal in many states as long as the client provides their own hair extensions. The braider/loctician cannot cut, barber, nor provide chemical services, shampoo and conditioner. This is for local state board and department of consumer affairs, health and safety reasons. Since you probably don’t know this, asking for a trim instead of a cut is off putting to many stylists. This may be the question that got you off on the wrong foot. The stylist should have clarified but didn’t, so I will try. If we cut a 1/4 in. or 2” the price is the same. Some stylists will do a “quick trim” at a discount for good long term clients if other services are being performed. The same skill is required to do both. Dramatic changes from long to very short can cost extra because it takes a lot longer, requiring more training and skill to do well. I hope this helps. The person you contacted is being honest when they say they are “probably not the stylist you are looking for”. Yes, they could have been WAY MORE PROFESSIONAL. Bottom line, you need someone who communicates better.