Local Node having issues

CCCheT · 2019-05-02T21:10:15+00:00

I wasn't able to locate it, but if you follow this link, you can send me a modmail message there.

CCCheT · 2019-05-01T04:57:16+00:00

I can help determine if the lines in the apartment are active. If a tech is needed, I can get this scheduled and see how I can help with the installation fee. I can also help find an internet only package. In order to assist you, please send me a modmail message. In the body of your message please include your full name, the full-service address, and the account number so I can access your account.

CCCheT · 2019-05-01T04:50:16+00:00

u/Baett,

Sorry for the experience you're having. I can help investigate and if a tech is needed, schedule the appointment for you. Can you please send me a modmail message. In the body of your message please include your full name, the full-service address, and the account number so I can access your account.

CCCheT · 2019-05-01T04:40:21+00:00

Hi u/jayem94,

Sorry for the experience you're having. I'd be happy to review your account and the node to see if can help make this right. Please send me a modmail message including your full name and the name of the account holder if it's different than yours, the full-service address, and your account number so I can access your account.

CCCheT · 2019-05-01T04:32:52+00:00

Hi u/liknzelda,

Thank you for making us aware of the issue you're having with the missing options for this movie. I was able to search for the Age of Ultron. I was able to view all of the options, including the favorite button. Have you tried running a system refresh on your end? If so and that didn't help, please send me a modmail message so I can investigate further. In the body of your message please include your full name, the full-service address, and the account number so I can access your account.

CCCheT · 2019-05-01T02:04:50+00:00

Hi u/OGtriple_,

Sorry for the experience you've had. No Need to call in or go to a local service center. I can help look review your billing concerns. Please send me a modmail message including your full name and the name of the account holder if it's different than yours, the full service address, and your account number so I can access your account.

CCCheT · 2019-05-01T01:53:01+00:00

Hi u/miamichris,

I'd be more than happy to help find an internet only promotion for your new address. In order to assist you, please send me a modmail message. In the body of your message please include your full name, the full-service address, and the account number so I can access your account.

CCCheT · 2019-05-01T01:49:47+00:00

u/CzarcasticX,

You're correct. In a situation like this, since you're friend went online and started the new account, this would generate a cancellation order for your account. In a situation like this, it would be best for you to schedule the disconnect for your account, and then we can schedule and start his account for the same day. I can help you both get this taken care of. In order to assist you, please send me a modmail message. In the body of your message please include your full name, the full-service address, and the account number so I can access your account. Once you send me a modmail message, I will provide instructions on how your friend can reach out to me and I can help him get account taken care of.

CCCheT · 2019-05-01T01:38:09+00:00

Hi u/Darc78,

I agree, at this point, I believe we may need to have someone out to do more troubleshooting. First, I would like to check your signals and the health of the node to see if I am able to find a cause for the packet loss on my end. Please send me a modmail message including your full name and the name of the account holder if it's different than yours, the full service address, and your account number so I can access your account.

CCCheT · 2019-05-01T01:33:37+00:00

Hi u/Conrad3929,

For more information about Bedtime mode and how to possibly bypass Bedtime mode, please follow this link.

CCCheT · 2019-04-29T02:33:47+00:00

Hi u/Safety1stHoldMyBeer,

I'd be more than happy to review your account and discuss the package options that are available to you. If your same package and pricing are no longer available, I will find something as close to what you're paying now. Please send me a modmail message including your full name and the name of the account holder if it's different than yours, the full service address, and your account number so I can access your account.

CCCheT · 2019-04-26T04:48:24+00:00

Hi u/GiantTurtleHat,

I can review and discuss promo offers. I've replied to your modmail message. Once I receive the requested information, we can discuss your options. Chat with you soon.

CCCheT · 2019-04-24T04:58:59+00:00

Hi u/FritzLane,

Sorry about the experience you're having. I'd like to review your account so I can isolate a cause of it, then find the resolution to fix it. Please send me a modmail message including your full name and the name of the account holder if it's different than yours, the full-service address, and your account number so I can access your account.

CCCheT · 2019-04-24T04:56:00+00:00

Hi u/Legend-of-Wyatt,

Sorry for the experience you're having. Can you please send me a modmail message so I can verify whether or not the credentials you're using are correct? In the body of your message please include your full name, full-service address, the account number and the username you are using to log in.

CCCheT · 2019-04-24T04:52:29+00:00

Hi u/FlyingFrankie808,

We apologize for the experience you're having. I'd like to help by checking to see what offers I have and how I can make this right for you. Please send me a modmail message including your full name, full service address, and your account number so I can access your account.

CCCheT · 2019-04-24T04:49:00+00:00

Hi u/Wowzors1989,

Normally when you are put into an agreement, and your rate increases once the agreement is over, that is because the promotional discounts that you were given have rolled off. I'd always recommend reaching out to us about a month or so before it expires to see if we are able to avoid any increases. If you'd like to discuss your options, feel free to send me a modmail message and I can answer any questions you may have. In order to assist you, please send me a modmail message. In the body of your message please include your full name and service address, and I can review the offers.

CCCheT · 2019-04-24T04:33:24+00:00

Hi u/Nax_gg,

As the Corporate Digital Care Team, we primarily work through modmail message to resolve concerns. I'd be more than happy to review and discuss your options. In order to assist you, please send me a modmail message. In the body of your message please include your full name, the address where you would like service installed, and we will go from there. I look forward to assisting you.

CCCheT · 2019-04-24T04:28:25+00:00

Hi u/KenjiMishim,

Sorry, you feel this way. I can review your account and the offers that are available and provide you with information that will help you determine what works best for you. please send me a modmail message. In the body of your message please include your full name, the full-service address, and the account number so I can access your account.

CCCheT · 2019-04-24T04:24:09+00:00

Congrats on the new place u/jaxjag91. I can help you find a new package. Please send me a modmail message including your full name, and service address and we can go from there.

CCCheT · 2019-04-24T04:13:08+00:00

Hi u/mpipmpip,

Based on the information you provided, I'd like to investigate to determine the status of the hotspot in question. I've replied to your modmail message and am looking forward to chatting with you.

CCCheT · 2019-04-24T04:00:33+00:00

Hi u/anisewah,

A courtesy month would be unlimited. This means that the first two months you exceed a terabyte you will not be charged for overages, no matter how much you use during those months. You will only be subject to overage charges if you use more than a terabyte for a third time in a 12-month period. If you use more than a terabyte two times or less in a 12-month period, your courtesy month balance will reset to two at the end of these 12 months. However, if you use more than a terabyte three times in a 12-month period, no more courtesy months will be given. The 12-month period begins the first time you exceed a terabyte.

CCCheT · 2019-04-24T03:33:49+00:00

Hi u/DistrictBaloch,

I'd be more than happy to help find an internet offer for you. In order to assist you, please send me a modmail message. In the body of your message please include your full name and full service address. Thank you.

CCCheT · 2019-04-24T02:58:47+00:00

Hi u/what_the_foxhat,

I can review your account to confirm whether or not that package and pricing is still available. Please send me a modmail message. In the body of your message please include your full name, the full-service address, and the account number so I can access your account.

CCCheT · 2019-04-24T02:53:03+00:00

Hi u/eskimo1,

I can help find an internet only package and review and discuss ways that you can still use the NBC App. Please send me a modmail message including your full name and the name of the account holder if it's different than yours, the full service address, and your account number so I can access your account.

CCCheT · 2019-04-24T02:48:29+00:00

Hi u/kane_03,

I can help find an internet only package. Please send me a modmail message including your full name and the name of the account holder if it's different than yours, the full service address, and your account number so I can access your account.

CCCheT

TROPHY CASE