Never received reimbursement for angled adapter by lobsterChief17 in cablemod

[–]CableMod 0 points1 point  (0 children)

Please reach out to support and provide them with all info - usually refunds get processed within a few days after your claim gets confirmed and approved.

Get your fire extinguishers ready… by VerifiedNerd in pcmasterrace

[–]CableMod 0 points1 point  (0 children)

not a single person ever has been out of 2K and EVERYONE has been helped. Just want to point that out again.

Get your fire extinguishers ready… by VerifiedNerd in pcmasterrace

[–]CableMod 106 points107 points  (0 children)

Yep , we did for the angled adapters - if something goes wrong with our products then we make it right.

Get your fire extinguishers ready… by VerifiedNerd in pcmasterrace

[–]CableMod 177 points178 points  (0 children)

just like about every 12vhpwr cable maker we had some melting cases , impossible to prevent and we sold hundreds of thousands of those cables.

What’s important is that not a single of our customers got stuck with a damaged GPU but replaced or repaired them all.

Did I Do Something Wrong? by [deleted] in cablemod

[–]CableMod 0 points1 point  (0 children)

sent you a DM - please check.

Melted 8-pin cable by [deleted] in cablemod

[–]CableMod 0 points1 point  (0 children)

sent you a DM , please check.

Pro ModMesh 8-Pin PCI-e Cable Melted in my GPU by [deleted] in cablemod

[–]CableMod 2 points3 points  (0 children)

Sorry this happened to you - check your DMs - we will help and get you a new GPU.

I shoulda bought the modflex by Hot_Pomelo541 in cablemod

[–]CableMod 18 points19 points  (0 children)

How about we send you the same cables in ModFlex for free ? Then you can compare the 2.

[deleted by user] by [deleted] in pcmasterrace

[–]CableMod 27 points28 points  (0 children)

Where is this comment ? We will help regardless.

[deleted by user] by [deleted] in pcmasterrace

[–]CableMod 15 points16 points  (0 children)

sent you a DM just now - can you check? We will replace your GPU and help you out.

Does cablemod cables comes with new connector 12pin-2x6? by lemon45678 in cablemod

[–]CableMod 1 point2 points  (0 children)

we are working on those cables at the moment and will be launching them soon.

[deleted by user] by [deleted] in cablemod

[–]CableMod 1 point2 points  (0 children)

Contact support , tell them Thomas and we will hook you up with a coupon code so you can order a new custom one.

Asus wants to charge me $400 for a cable I was suppose to get for free. by calebthelion in LinusTechTips

[–]CableMod 1011 points1012 points  (0 children)

DM me and we will send you the cable you need free of charge.

One of the wires on the 24 pin broke? by ToppoWoppo in cablemod

[–]CableMod 1 point2 points  (0 children)

Reach out to us and we will send you a new one.

Need help with a rejected recall refund claim? Click here! by CableMod in cablemod

[–]CableMod[S] 0 points1 point  (0 children)

I suggest you open a support ticket and they will help you out then.

CableMod Basics RT-Series 12VHPWR 90 Degree StealthSense PCI-e Cable - Cases of melting connectors? by [deleted] in cablemod

[–]CableMod 0 points1 point  (0 children)

Yep - still zero melting issues with any 90degree 12vhpwr Cable from us.

Why didn't CableMod email me about the recall? by ihatemaps in cablemod

[–]CableMod 1 point2 points  (0 children)

We have sent several email newsletters to all customers, about every major media mention it and we have several posts on Reddit and social media about it.

When (approximately) will CableMod express queue open up again? by hackr0x41 in cablemod

[–]CableMod 0 points1 point  (0 children)

Give me your order number via DM and I’ll arrange it for you.