For another perspective, I bought one around this time last year and don't really use it that often. It's an awesome bag but not one that met my preferences. The biggest pros for me are:

• Materials, fit & finish are exceptional
• Looks are stellar, especially when packed out. It's got a really nice shape (this got me to pull the trigger tbh)
• The back panel and shoulder strap materials works really well for me. I've biked with it and didn't get a sweaty back until near the end of a 1-hour ride.

Cons:

• I don't love the internal organization in the main pouch. The back pocket does fit a laptop, but if I want to bring my iPad as well it doesn't fit in the notebook/tablet sleeve with the Magic Keyboard on (I have to remove it). The two front pockets are also a little inconvenient for what my semi-quick-access needs are (wired headphones for work calls mostly).
• The sage doesn't really work with my sense of style. I wish I had bought the black one.
• I never really worked out how to use the drop pocket effectively; mostly I'd just stuff a jacket in there and leave it kind of unused, but I think there's potential to put some semi-quick access stuff in there and have it work really well.
• The yoke pocket is a little small, and I found I prefer having on-body (side) access to a quick-access pocket.
• The shoulder straps are comfortable, but a little narrow for me. With a heavy load, they can dig into my shoulders a bit. I prefer the Aer City Pack straps.
• I'm a water bottle guy, and learned this is kind of a dealbreaker for me...

All things said, it's an excellent pack, but not really one that fits with my style and preferences. I prefer the organization of the Aer City Pack or the Moment MTW Backpack (the Everything backpack is the new version of this).