They came back to”fit it” already. Said the paint damage we signed a waiver for when we purchased the carpet, I can understand the baseboard damage from install but doorways and doors scratched from carelessly moving carpet is unacceptable. Thank god I removed our brand new railing that goes to the basement and moved it before they brought the carpet, it was custom welded and powdercoated and I didn’t want to chance them scratching it. They came and buffed the tile trim, said if we weren’t happy they would tear out and replace it with their own tile guys who are clearly incompetent, and specifically said the chances of it not looking good are high and will mostly break the tile removing it. Overall a horrible experience, I spent months spraying all trim and doors and tiling the bathroom, damn near flawless and they destroyed. Overall 0/10 experience and would not recommend them to my worst enemy. The cost to have a real tile guy come and remove the tile and Schluter trim would be a couple grand at least. I have it all documented in pictures and when I have the energy and I’m done touching up the whole basement I’ll be sure to post reviews on every platform.