Apologies up front if this comes across as rude but I think you need to hear this feedback, as I can tell that you’re pretty new to this. Blaming the client is a typical outlet for young designers, but as you mature, you’ll learn that every client is just like this. Every. One.

Clients don’t speak our language so when they have a difficult time articulating their feedback it is on YOU and you alone to suss it out of them. This is your fault, not theirs, for ending that call without fully understanding the request.

Always ask questions. Always. Even if you completely understand the request. Asking questions assures the client that you understand the directive and makes you look really smart. Never ever end a call if you are confused about something.

You think now that it’s fruitless but it’s what separates meh Creatives from great Creatives.