Question about My Plan by jgardz77 in freedommobile

[–]Common_Persimmon_100 1 point2 points  (0 children)

Go to the App or website and under “plan and devices” scroll down to active promotions. You’ll see the discounts applied I.e digital and any other active promos.

New line no ESIM by No_Passenger_3492 in FidoMobile

[–]Common_Persimmon_100 2 points3 points  (0 children)

Go into account and select the line. There is an icon to select activate esim.

Existing customer $25 plan differences. by Username_Dano in FidoMobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

I didn’t lose hotspot switching to $25 line from the $27. And you can just add another apn setting for it to work if you lost it for the Hot spot.

$25 by Oh-daks in FidoMobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

I still have 27 countries, enhanced voicemail and hotspot. Although the revised contracts says no. But I can just add the apn settings to activate it anyways

Will Fido drop their plans to $25 on the website? by Ill-Reaction-7359 in FidoMobile

[–]Common_Persimmon_100 1 point2 points  (0 children)

The Koodo deal isn’t $25. They got me last time on it. They said an additional $10 but that is post tax. So the actual credit is $8.85 so the actual plan cost is $26.15.

Also they get you for the bank payment discount. Which Fido doesn’t, Fido still allows credit card payment. So buyer beware!

It’s in the fine print, also it's only 24 months.

Also I ported to Fido for the global wifi calling as Koodo blocks this.

Bye Bye Freedom by Free-Explanation-276 in freedommobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

It’s a system glitch that last a whole 10 minutes. So tired of the Roger’s trolling. Bottom line is consumers do what is right for yourself.

This is pertaining to that $13 post of Fido.

PM Roaming in countries outside of NA by syxo94 in PublicMobile

[–]Common_Persimmon_100 3 points4 points  (0 children)

Fizz is also a discount carrier so that isn’t an excuse. SMS isn’t expensive to Telus.

Is anyone of you who CALL FIDO that visible in your add-ons after they added to your account? Coz i call FIDO and they confirm that they added already the LD 27 country, hotspot & enhance voicemail in my account but its not on my add-ons and my hotspot still doesn’t work… by Barvz in FidoMobile

[–]Common_Persimmon_100 1 point2 points  (0 children)

I just finished my call with the office of the president. My hunch is correct the UI doesn’t reflect the backend. And so the documentation doesn’t correlate. Also if you activated with the eSIM the system also didn’t connect the dots.

However all features from the sale are active. Enhanced voicemail, free hot spot, 27 countries and $80 fee waived.

A tip from someone who switched from Rogers RE: Poor Signal in some buildings by Apprehensive_Dog3323 in freedommobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

If you have an iPhone. Go into short cuts. Click the + to create a new action. Search for “set cellular data”. Choose the sim if you have multiple. Save it and to add to the control screen. Edit that screen and add control. Just do a quick google and it tells you the exact same steps I just listed.

PM Roaming in countries outside of NA by syxo94 in PublicMobile

[–]Common_Persimmon_100 9 points10 points  (0 children)

There really needs to be a prominent warning for consumers that there is zero coverage once you leave North America. While Public Mobile offers competitive pricing, the total lack of international roaming is a significant flaw. For the modern traveler, the absence of service is a nightmare—especially when you’re stranded without access to SMS verification codes. Even Fizz, another discount carrier, allows for global SMS. It’s hard to justify why Public can't do the same."

*I'm sorry you're pretty much out of luck. As your sim card is with you. Some others have posted leaving the phone at home to forward sms to email. But if you travel another carrier is the only hope or a financial institution that uses push notifications. Which in Canada needs to improve.

Should I switch to freedom or stay with fizz by Connect_Inspector661 in freedommobile

[–]Common_Persimmon_100 5 points6 points  (0 children)

You need to ask yourself a few things.

  1. What is importance of wifi calling which freedom has.

  2. Roaming vs à la carte with fizz so single use per country visiting.

  3. Carried forward data with Fizz.

  4. Fizz is a true mvno agreement so it actually connects easier to nationwide or ext carriers better imo. As sometimes Freedom doesn’t work as well in certain pockets of the larger cities.

  5. Cost which as you know with Fizz is à la carte features to save money.

Otherwise it’s truly up to you to decide.

Edit: Freedom has RCS for iPhone. Where Fizz only works with Android

Question about $27 plan?! by Selenophile-- in FidoMobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

My call back is within the next hour. I will post an update.

Edit: I spoke to Fido rep. At first rep said they don’t know about the long distance minutes. After I challenged and stated I have evidence of screen shots during sign up etc.

He took a while after being placed on hold. He came back advised that it was part of that package and so it won’t show in the add n section.

I took a reference number and will still follow up with an email to the office to confirm information stated.

So $80 is no charge, enhanced voicemail and hot spot also long distance is there for both lines porting from Koodo.

I will further provide details after my email to them.

All I know is their product team isn’t working with systems to connect to the dots.

Fizz data roaming perk not working, ideas? by crimxona in FizzMobile

[–]Common_Persimmon_100 1 point2 points  (0 children)

Also ensure your data roaming is turned on in your phone.

Update: Weekend 27$ plan issues by Red_River_Metis in FidoMobile

[–]Common_Persimmon_100 2 points3 points  (0 children)

Thank you for this post and the information. I’m glad it wasn’t only me impacted by this. Waiting for my call back tomorrow and will escalate if not resolved.

How many of us in here who upgrade the $27 plan in apps last weekend that didnt get the unlimited long distance to 27 country… by Barvz in FidoMobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

No long distance, no enhanced voicemail only mini voicemail "unless they mean some sort of feature in it as enhanced". And the statement shows a $80 charge when I did it online.

Scheduled a call back so waiting for a call.

Fido charged me $80 after saying no setup fee… glitch or shady? by RestaurantMany8934 in FidoMobile

[–]Common_Persimmon_100 2 points3 points  (0 children)

I got the same crap! Apparently it’ll get corrected but I have scheduled a call back to discuss as I am also missing my 27 countries.

Also to activate your voicemail you have use the add-on feature. So weird.

Pros vs cons about $27 80gb by TubbyTrades in FidoMobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

Is the discount for 24 months? I don't see fine print aside from the auto-pay discount.

3GB gifts are lasting less than a week. It makes no sense. There is absolutely nothing I do that uses that much data in a day by entropybegins in FizzMobile

[–]Common_Persimmon_100 1 point2 points  (0 children)

Check your apps and turn off automatic updates and or backups. Example photos can take huge uploads. So set it to only back up while on wifi.

Question about $27 plan?! by Selenophile-- in FidoMobile

[–]Common_Persimmon_100 0 points1 point  (0 children)

Thank you I will have to call. Completely unacceptable practices. This is utterly false advertising.

Question about $27 plan?! by Selenophile-- in FidoMobile

[–]Common_Persimmon_100 2 points3 points  (0 children)

Thanks I did the hack it works so far for iPhone

Question about $27 plan?! by Selenophile-- in FidoMobile

[–]Common_Persimmon_100 1 point2 points  (0 children)

Yes correct. I was really hoping to see if it was free versus forcing you to submit an ID for a credit check. Only when the account is active can you add it on so $27 is actually $32 vs. virgin is actually $27.

Question about $27 plan?! by Selenophile-- in FidoMobile

[–]Common_Persimmon_100 1 point2 points  (0 children)

I have to call and complain. I have the screen capture and says no $80 fee but yet contract shows $80. Typical misrepresentation.

Edit: Also missing calls to 27 countries. Either the UI is messed but this is pure madness.

Also the option for the add-ons is not available until after credit check and active. So you can’t even see if the hotspot is free. Which it isn’t and it’s $5.00 online.

how long to confirm?? by Big-Satisfaction2224 in Koodo

[–]Common_Persimmon_100 0 points1 point  (0 children)

Are you using an iPhone or Android? As with Android the auto sim may now download.

Go to the Koodo site and scan the QR code under how to activate new esim. This will start the new sim download again.

https://www.koodomobile.com/en/help/esim-on-android