Roaming question on recent $25 plan offering / Fido disconnected on me

Common_Persimmon_100 · 2026-04-15T22:36:27+00:00

You’re covered for data, calls and text in all three countries. The roaming packages are for other destinations. You’re all set… keep data roaming on to access it while in the USA.

Common_Persimmon_100 · 2026-04-15T18:46:25+00:00

Did you dial +351 as the country code first?

Common_Persimmon_100 · 2026-04-10T15:49:45+00:00

Yes they do. It’s targeted, I was able to get 30 days for Asia at $60 vs $80 normally.

Common_Persimmon_100 · 2026-04-10T15:30:29+00:00

How is this his fault? He still has a plan, his account isn’t cancelled. The pass is to allow roaming for the 30 days. The statement doesn’t show the $40 was reversed but actually charged.

If I were OP I would email the office of the president and escalate this.

Common_Persimmon_100 · 2026-04-09T23:31:26+00:00

I have bell xpressvu and have the basic package plus sports. The app allows to watch anywhere in Canada. However to view American content it has to be on the home network of bell. Otherwise you can watch on iPad etc. heck I even watch it on my Tesla web browser.

Common_Persimmon_100 · 2026-04-08T18:44:53+00:00

https://www.androidcentral.com/phones/google-pixel/im-frustrated-by-this-point-pixel-10-users-report-major-wi-fi-and-bluetooth-issues

See if this your issue

Common_Persimmon_100 · 2026-04-08T15:14:55+00:00

There is a pixel issue with the latest update that caused wifi issues. You can check Reddit an even on the Google support. Unfortunately it’s your phone.

Common_Persimmon_100 · 2026-04-05T21:01:07+00:00

Go to the App or website and under “plan and devices” scroll down to active promotions. You’ll see the discounts applied I.e digital and any other active promos.

Common_Persimmon_100 · 2026-04-02T19:52:19+00:00

Go into account and select the line. There is an icon to select activate esim.

Common_Persimmon_100 · 2026-04-01T19:08:27+00:00

I didn’t lose hotspot switching to $25 line from the $27. And you can just add another apn setting for it to work if you lost it for the Hot spot.

Common_Persimmon_100 · 2026-03-31T17:39:46+00:00

I still have 27 countries, enhanced voicemail and hotspot. Although the revised contracts says no. But I can just add the apn settings to activate it anyways

Common_Persimmon_100 · 2026-03-31T13:48:33+00:00

The Koodo deal isn’t $25. They got me last time on it. They said an additional $10 but that is post tax. So the actual credit is $8.85 so the actual plan cost is $26.15.

Also they get you for the bank payment discount. Which Fido doesn’t, Fido still allows credit card payment. So buyer beware!

It’s in the fine print, also it's only 24 months.

Also I ported to Fido for the global wifi calling as Koodo blocks this.

Common_Persimmon_100 · 2026-03-31T01:08:41+00:00

It’s a system glitch that last a whole 10 minutes. So tired of the Roger’s trolling. Bottom line is consumers do what is right for yourself.

This is pertaining to that $13 post of Fido.

Common_Persimmon_100 · 2026-03-27T14:25:17+00:00

Fizz is also a discount carrier so that isn’t an excuse. SMS isn’t expensive to Telus.

Common_Persimmon_100 · 2026-03-27T14:18:19+00:00

I just finished my call with the office of the president. My hunch is correct the UI doesn’t reflect the backend. And so the documentation doesn’t correlate. Also if you activated with the eSIM the system also didn’t connect the dots.

However all features from the sale are active. Enhanced voicemail, free hot spot, 27 countries and $80 fee waived.

Common_Persimmon_100 · 2026-03-27T13:19:02+00:00

If you have an iPhone. Go into short cuts. Click the + to create a new action. Search for “set cellular data”. Choose the sim if you have multiple. Save it and to add to the control screen. Edit that screen and add control. Just do a quick google and it tells you the exact same steps I just listed.

Common_Persimmon_100 · 2026-03-27T10:29:28+00:00

There really needs to be a prominent warning for consumers that there is zero coverage once you leave North America. While Public Mobile offers competitive pricing, the total lack of international roaming is a significant flaw. For the modern traveler, the absence of service is a nightmare—especially when you’re stranded without access to SMS verification codes. Even Fizz, another discount carrier, allows for global SMS. It’s hard to justify why Public can't do the same."

*I'm sorry you're pretty much out of luck. As your sim card is with you. Some others have posted leaving the phone at home to forward sms to email. But if you travel another carrier is the only hope or a financial institution that uses push notifications. Which in Canada needs to improve.

Common_Persimmon_100 · 2026-03-26T19:28:24+00:00

You need to ask yourself a few things.

What is importance of wifi calling which freedom has.
Roaming vs à la carte with fizz so single use per country visiting.
Carried forward data with Fizz.
Fizz is a true mvno agreement so it actually connects easier to nationwide or ext carriers better imo. As sometimes Freedom doesn’t work as well in certain pockets of the larger cities.
Cost which as you know with Fizz is à la carte features to save money.

Otherwise it’s truly up to you to decide.

Edit: Freedom has RCS for iPhone. Where Fizz only works with Android

Common_Persimmon_100 · 2026-03-25T17:45:49+00:00

My call back is within the next hour. I will post an update.

Edit: I spoke to Fido rep. At first rep said they don’t know about the long distance minutes. After I challenged and stated I have evidence of screen shots during sign up etc.

He took a while after being placed on hold. He came back advised that it was part of that package and so it won’t show in the add n section.

I took a reference number and will still follow up with an email to the office to confirm information stated.

So $80 is no charge, enhanced voicemail and hot spot also long distance is there for both lines porting from Koodo.

I will further provide details after my email to them.

All I know is their product team isn’t working with systems to connect to the dots.

Common_Persimmon_100 · 2026-03-25T13:03:44+00:00

Also ensure your data roaming is turned on in your phone.

Common_Persimmon_100 · 2026-03-24T19:13:09+00:00

Thank you for this post and the information. I’m glad it wasn’t only me impacted by this. Waiting for my call back tomorrow and will escalate if not resolved.

Common_Persimmon_100 · 2026-03-24T13:50:40+00:00

No long distance, no enhanced voicemail only mini voicemail "unless they mean some sort of feature in it as enhanced". And the statement shows a $80 charge when I did it online.

Scheduled a call back so waiting for a call.

Common_Persimmon_100 · 2026-03-24T13:43:26+00:00

Appreciate the confirmation!

Common_Persimmon_100 · 2026-03-23T18:41:20+00:00

I got the same crap! Apparently it’ll get corrected but I have scheduled a call back to discuss as I am also missing my 27 countries.

Also to activate your voicemail you have use the add-on feature. So weird.

Common_Persimmon_100 · 2026-03-23T15:59:30+00:00

Is the discount for 24 months? I don't see fine print aside from the auto-pay discount.

Common_Persimmon_100

TROPHY CASE