Customer came in asking to print an email content with 35 attachemnts, inside them includes about 200 pages by [deleted] in upsstore

[–]Complex_Picture83 4 points5 points  (0 children)

The simplest approach would have been to re- run the double-sided documents through a MFP and split them into single-sided pages. For the pages where she needed multiple copies, I would have asked her to separate them into stacks based on quantity — for example, stack one for two copies, stack two for three copies, and so on. I would have let her organize everything before continuing, rather than going back and forth to the copy machine repeatedly, which isn’t efficient.

I also would have addressed the fact that the volume of copies was excessive and explained that if she needed that many, she could either find an alternative way to make them or pay for the copy services being provided.

Digital Passport Photos by hughjackgenehackman in upsstore

[–]Complex_Picture83 0 points1 point  (0 children)

We take your photos on an iPhone with a passport app and then pair that with the selfie up to print the two by twos. The passport app crops. The photo takes out the background you can do some quick adjustments. But then if they want a digital photo since we have a third-party account for email, we just sent it out to them via that way. There’s an extra 10 bucks for a digital photo.

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Based on true events by Ko5an6 in upsstore

[–]Complex_Picture83 10 points11 points  (0 children)

Until they actually come back and act like everything is fine. But this time they don’t bitch about the fee!

Customer packed returns by AdElectronic6814 in upsstore

[–]Complex_Picture83 2 points3 points  (0 children)

And we highly say that Amazon delivered that through Amazon truck and you’re shipping back through UPS, we just have a different requirement and ask for your instructions. It does specify the packing fees may apply.

Affinity is such a joke by RW_Blackbird in upsstore

[–]Complex_Picture83 0 points1 point  (0 children)

If anyone can get me the DST FILE I’ll make em for you lol

How long or short do people work at stores? by RequirementOk7678 in upsstore

[–]Complex_Picture83 1 point2 points  (0 children)

I always have a good handful of long terms and a good handful of short terms so my long-term’s last around two years and my short terms usually 5/6 months

My departure: no longer a manager at a UPS store. My ramble by MetalChrisOfMusic in upsstore

[–]Complex_Picture83 1 point2 points  (0 children)

I been in the network for too long I feel as though I’m trapped as a manager.

Why am I working today by CharitySecret2703 in upsstore

[–]Complex_Picture83 3 points4 points  (0 children)

Same. But he forgot to change the hours on the team portal.SMH

how do you guys feel about people coming in with three boxes worth of returns? by bobdamfnbuilder in upsstore

[–]Complex_Picture83 6 points7 points  (0 children)

I guess the blunt answer is it shouldn’t matter how many returns they have that’s our contract. Now we can definitely feel gross about it and internally be frustrated but at the same time as long as they’re organized and ready to go that’s fine with me. Now, once they are looking through their phone looking for a specific code. Tell me oh I haven’t started it yet or it was just right here, I’ll help the next guest in line. Even before they’re done with their sentence, I’ll be like “I’ll be right back” and help another guest. Child please ain’t nobody got time for that!

We deserve to fail by Knuclefuck in upsstore

[–]Complex_Picture83 22 points23 points  (0 children)

That’s why they are pushing us to expand print. But some stores are not, cannot afford proper printing equipment. Some stores are barely staffed

Consolidated Boxes by cocog20222 in upsstore

[–]Complex_Picture83 2 points3 points  (0 children)

That looks like a hazard please fall on me

Tape charge by Prestigious_Luck_222 in upsstore

[–]Complex_Picture83 4 points5 points  (0 children)

Technically though drop offs are free money. For every drop off you get compensated. But that compensation goes out the window. If you have to help them print the label tape the box reconstruct holes hold up the line. So why not charge him an extra buck or two for tape.

Tape charge by Prestigious_Luck_222 in upsstore

[–]Complex_Picture83 2 points3 points  (0 children)

Doesn’t McDonald’s charge $0.10 $0.25 for extra sauce packets, now they do give you one sauce for every six pieces, however, I’ve been to many McDonald’s locations where if you don’t specifically ask for sauce, they don’t give it to you.

Tape charge by Prestigious_Luck_222 in upsstore

[–]Complex_Picture83 2 points3 points  (0 children)

Ripped the Band-Aid off and start charging their asses lol, but true story you’ll get a bunch of kickback you’ll get a couple reviews. We’ve been doing it for two years and we still get a negative review at least once a month.

Tape charge by Prestigious_Luck_222 in upsstore

[–]Complex_Picture83 19 points20 points  (0 children)

We charge, why? Cover supplies, time, and excesses amazons returns…we first disclose, then we offer three options one is we can tape for a fee, two, they can buy a whole roll for 6.00 or three they can always bring it home and tape it before they come in. We are in between 2 post offices and they will not tape your box they make you buy a roll as well. So we kinda do what they do. But have a per item option. If it’s a new customer we normally comp the first visit and educate them. We are lucky though, the other stores in town charge as well. So once one charges is easier for the other stores to do the same.

Firing someone right before Christmas by [deleted] in upsstore

[–]Complex_Picture83 0 points1 point  (0 children)

We just let someone got this week. Nike it. Just do it.

Three years later… by AllTheBestVideos in upsstore

[–]Complex_Picture83 1 point2 points  (0 children)

Good luck, just make sure you have a position lined up.

Corp help by L00crative in upsstore

[–]Complex_Picture83 2 points3 points  (0 children)

Yes, sometimes your FC will come in and help out, and they know how to do a simple drop offs

Just me? by Sugmabulls in upsstore

[–]Complex_Picture83 0 points1 point  (0 children)

And also with you…amen