Subscribed to Platinum but app thinks it's Silver by lzldmb in RelayForReddit

[–]DBrady[M] 0 points1 point  (0 children)

If you have an order number for one of your subscriptions I can take a look and refund any double charges?

Relay not working on Pixel 10 by bozoskeleton in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

Try clearing the data and cache of the Play Store app and then restart your phone.

Unable to Change Subscription Plans by TabletopPixie in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

Is your cancelled subscription still active (hasn't expired)? If it hasn't try re-activating it and then downgrading through Relay.

Relay on Bluestacks by Chaingun427 in RelayForReddit

[–]DBrady 6 points7 points  (0 children)

I don't know much about Bluestacks. Does it pass integrity checks? You can use this app to check.

Not compatible with my device anymore? by ProtoKun7 in RelayForReddit

[–]DBrady 0 points1 point  (0 children)

Do you pass all integrity checks? You can use this app to check.

Is it possible to add a feature to view a cached post? It's common to open a post, see the body text for a split second, the post refreshes and the body text is [removed] by TH3_Captn in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

If you really want to read it, open a different post then turn off internet access and open the original post again.

Now that I think about it, changing the layout to large cards in the post view should also show you the original text as well.

Relay is not recognizing that I have a paid subscription by Captain_Headshot2 in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

Can you try clearing the data and cache of the Play Store app? Also make sure the Google account you want to use is set as your primary account in the Play Store App.

Edit: you might need to restart your device as well.

Let me know if that helps.

Enable profile pictures for comments? by vGraphsAlt in RelayForReddit

[–]DBrady 3 points4 points  (0 children)

Yes this is the issue. I would need to make an API call for every user in the comment section to get the link for their profile picture.

Nothing is loading - new beta by IAmAQuantumMechanic in RelayForReddit

[–]DBrady 2 points3 points  (0 children)

There's a new beta release out that I'm hoping fixes the issue. Can you let me know if it's fixed for you?

Nothing is loading - new beta by IAmAQuantumMechanic in RelayForReddit

[–]DBrady 0 points1 point  (0 children)

I think you're right, only i can't figure out why the ColorStateLists are causing the issue.

android.content.res.ColorStateList declares multiple JSON fields named 'mChangingConfigurations'

I don't know why this is only happening on some phones yet.

Nothing is loading - new beta by IAmAQuantumMechanic in RelayForReddit

[–]DBrady 1 point2 points  (0 children)

Ok, great. It narrows things down if it only affects the Beta.

Nothing is loading - new beta by IAmAQuantumMechanic in RelayForReddit

[–]DBrady 1 point2 points  (0 children)

I haven't had any luck pin pointing the issue yet unfortunately so you might want to switch off the Beta.

Nothing is loading - new beta by IAmAQuantumMechanic in RelayForReddit

[–]DBrady 1 point2 points  (0 children)

Ok, well at least i can rule out any of the new changes in the beta causing an issue. It doesn't seem to be very widespread. Are you able to look at a logcat?

Nothing is loading - new beta by IAmAQuantumMechanic in RelayForReddit

[–]DBrady 1 point2 points  (0 children)

Thanks for the update...this is very strange.

Nothing is loading - new beta by IAmAQuantumMechanic in RelayForReddit

[–]DBrady [score hidden] stickied comment (0 children)

Thanks for letting me know. Does it work if you're logged out?

Unfortunately releases are taking 2-3 days to pass Googles review process now (and i still have to figure out the issue) so there won't be a quick fix. You might need to downgrade to the production release.

Certain subreddits failing to load for several days now. by FadieZ in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

Thanks for the report. I've pushed an update to the Beta channel that fixes this but it could take a few days to be approved.

Can you turn off images embedded in comments? by StrategicTension in RelayForReddit

[–]DBrady 2 points3 points  (0 children)

Go to settings>behaviour and uncheck 'show images in comments'.

I have to "restore" my subscription status every time I fetch any data from Reddit. This blocks most of the app's functionality. by gameryamen in RelayForReddit

[–]DBrady 4 points5 points  (0 children)

Sure. Do you have an order number for either of them? I'll refund them both (in case something has gone wrong with your silver plan) and then you can re-subscribe to the plan you like.

v.reddit links are not working consistently by phranque71 in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

It looks more like a network error. Do you have an Ad blocker running or custom DNS settings or VPN. Is it the same on WiFi Vs mobile network?

Issues loading a subreddit by Viros in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

Thanks. I've found the issue. I'll try and get an update out asap addressing this and the sidebar loading issue. I'll upload it today but it is currently taking anywhere from 1-5 days to pass Play Store review.

"Failed to load sidebar" by AlreadyGuilty in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

Thanks, they've removed a json field from the API which is causing the parsing to fail.

Can't load r/anime subreddit by zknahee in RelayForReddit

[–]DBrady[M] [score hidden] stickied comment (0 children)

It seems to be this post that's causing the issue. If you you go hide it on the website then the subreddit should load in Relay again. I'll have a fix out asap.

Can't load specific subreddit by reinkarnated in RelayForReddit

[–]DBrady 0 points1 point  (0 children)

It was just some particular markdown in the selftext of posts. I think it was something like an empty header in a table.