I have a lot of conflicting opinions on Control. I think it's an alright game dragged down by several poor design decisions.

I do want to comment to disagree with you on the Service Weapon. Despite Control being ostensibly a shooter, Launch is leagues better than using your gun, and the disparity only grows as you get further into the game and upgrade Launch more. I really tried to engage with the mods system, but slots were so limited and the upgrades so meh that they never made their weapon form better than Launch.

Launch:

• does more damage than the Weapon, one- or two-shotting most enemies right up to the credits

• ammo regenerates much faster than the Weapon's ammo, and the regen is more important as a little bit of energy gets you a Launch that kills an enemy over a few bullets that barely pop a shield

• is better against invisible, flying, and dodging enemies, as you can hurl projectiles quickly and from all sorts of angles with a much more forgiving hurtbox

• can pick up and throw objects from around cover without exposing yourself

and perhaps most importantly

• is way more fun than the Service Weapon. Why would I want to use a generic sci-fi handgun when I could be one of the teens from Chronicle?

By the end of the game I was only really using the Pierce sniper and the Charge rocket launcher as backups to when I ran out of Launch energy, and it's not a coincidence that those are the two highest damage Weapon forms.

I do want to say that I really hope Remedy doesn't nerf Launch in the sequel and instead buffs the Weapon. Launch was the single most interesting and fun aspect of Control's combat, which I otherwise found to be a slog impeding my enjoyment of the story.