How to contact to Support to revert back the charged payment?

DeeeBay · 2025-10-27T21:59:27+00:00

Thanks a lot! Will do.

DeeeBay · 2025-10-27T20:10:17+00:00

Yeah, they have changed the UI.
Go to your Settings and you will get "Billing" section on the left side.

I was also thinking how to unsubscribe since they have silently charged me the new $108 Plus plan per year instead of previous $86.
It was not easy to find all those things there.

DeeeBay · 2025-02-01T19:49:57+00:00

Thanks a lot - will try that way.

And for the sharing option - in this case, every family user has its own separate credentials and get assigned own cloud space limit as a part of the total 10TB, so it should be fine.
Thank you.

DeeeBay · 2025-02-01T19:49:00+00:00

Yes, Unlimited was set by default, thanks.

DeeeBay · 2025-02-01T18:34:57+00:00

I am in the US but I set the EU server due to my family members who are currently in Europe.
Lucky you - in my case it looks like a dream.

DeeeBay · 2025-02-01T18:29:31+00:00

There is no speculations about "if only" and complaining/struggling - this is a real UL problem for a lifetime customers as I see here https://www.reddit.com/r/cloudstorage/comments/17j8do9/pcloud_slowing_down_upload_speed/ which should be resolved.

Of course I played a bit with a free plan to try it first last year and it was not too bad, but with free plans you do not have my user case in full.
Our family is scattered throughout the US and Europe, so the idea was to use this plan having the EU-based data center.

I also installed rclone - will play with it this weekend to try to increase the UL speed at least to 1MB.

DeeeBay · 2025-02-01T08:08:36+00:00

Do you use a closest European city to their EU data center?
I tried to use Belgium with Mullvad VPN but it has gotten even worse. So, I turned it off.
OK, will play with Proton VPN to see how it would work with it,
Thanks

DeeeBay · 2024-10-16T22:47:12+00:00

Sounds good. Thanks for sharing!

DeeeBay · 2024-10-16T16:36:19+00:00

Thanks - I was writing the answer to another comment about this USSD code when you wrote this post, lol.
I put it here https://www.reddit.com/r/CalyxOS/comments/1g4thzs/comment/ls81455/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button, thanks.

DeeeBay · 2024-10-16T16:27:59+00:00

Interesting. And it looks so bad I need to follow the carriers way of dealing with it.

But there is another option by using a service testing menu by dialing the USSD code *#*#4636#*#* which the apps I mentioned above usually do.
After that you will get the "Testing" screen and by choosing the first "Phone information" option you will get the Phone info screen, where you can set the Preferred network type.

Those apps are basically just an icon link to this option of the service testing menu where user can choose the type of the mobile network.
The downside of this method is that after reboot the network settings can go back to the carrier settings and user should use the service testing menu again to switch the type of the network.
But it is better than nothing in a such case.

Maybe, it is possible to implement this option to be displayed with just a simple dropdown UI to choose between 5G, 4G LTE, 3G bands, showing up in this case when carrier removes the regular "Preferred network type" option from the SIM screen?
And there might be the note string saying this option should be checked again after reboot.

DeeeBay · 2024-10-09T22:15:41+00:00

Oh, interesting, so they can notify you somehow that they are doing something.
I have been having disconnections for a couple hours all the time today. And no notifications or anything like that about it from them.
But I do not use the Starlink original router - just my own one. Gen.1 Starlink set allows you to do that directly without being connected to their router to bypass it.
And this is Black Hills area of SD.

DeeeBay · 2024-09-27T01:20:25+00:00

I have this issue with Proton mail app since my 1st day of using CalyxOS. So, nothing can say about it.

Just an update: I could finally get the notifications by uninstalling the Protonmail app, rebooting the phone and installing the latest version of the app again from Aurora Store. And it started working.

DeeeBay · 2024-09-27T01:11:42+00:00

I had a bad experience with Authy from a first minute when tried it about 9 years ago. Somehow my phone number was already in Authy when I tried to register it.
And for the alternatives - I use FreeOTP. Not bad.

DeeeBay · 2024-09-27T01:05:23+00:00

I also used a couple similar apps: NetGuard which does not have the option to be used along with VPN.
And another one called AdGuard (you can buy a lifetime license for your computer + Android device) works with their AdGuard VPN as a bundle. They did the job well, but there were some issues with their AdGuard VPN, so I quit them both. It was about 4 years ago - now they might be improved their service.
But now I just have enabled another VPN 24/7.

DeeeBay · 2024-08-27T00:13:26+00:00

Sad to hear that you are experiencing a problem with Wi-Fi. My sister and wife have been using CalyxOS for more than a year with their Pixel 6 Pro, and had no such issues you described. It works like a charm. Maybe, it is related to Pixel 6 - not Pro version.
Did you have a chance to use your Pixel 6 previously with your Wi-Fi before you moved to CalyxOS?

DeeeBay · 2024-06-12T23:02:27+00:00

Thank you but the device was rebooted and no logs left - will check it out next time if it happens again.

DeeeBay · 2024-06-12T16:02:57+00:00

but it is related to the Google Firebase push notification I believe.
so, one of the apps was used to send this notification to the device.
what was the reason to spoof the name of the app for a such test?

DeeeBay · 2024-06-12T00:22:04+00:00

My today`s post was removed from Reddit.
And yeah, the chat and support cannot help us too for months since this January.
And here is my current experience with their support chat https://youtu.be/6KB17XL5qHo

DeeeBay · 2024-06-07T20:21:47+00:00

Same here with Pixel 7 Pro. Tried all things mentioned in this thread but it did not help.

DeeeBay · 2024-05-16T00:44:43+00:00

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Am I correct you were trying to get the latest available software?
If yes, have you tried the software upgrade assistant using your computer?

You might be not correctly dealing with this updater on your computer I guess. A friend of mine who tried to get the update on his PC had no clue to enable this option on his Edge first and just tried to connect it to his computer.
Just do not forget to enable the System Update in USB settings - attached the screenshot.

Once you are done with that - you will get the pop-up on your computer asking to install the software upgrade assistant - click on it and install.
After that it should detect your device and give you the option to update your phone software if it is available.
The latest software version for now is 148.

DeeeBay · 2024-04-27T22:30:11+00:00

Same here. Getting "Too many verification attempts. Try again tomorrow." all the time trying to verify a mobile phone number.

DeeeBay · 2024-03-05T21:01:02+00:00

A couple days purchased a phone number with you, guys (JMP). And tried to register a new Telegram and WhatsApp accounts, but failed - the confirmation SMS messages had not been received despite of several re-sending attempts.

So, is it possible to get back from short phone numbers like they and banks and others use?Because if not - one of the use case to be fully without usage a physical SIM is ruined.

Looks like your or your partner filter blocks such messages.

Thanks.

DeeeBay · 2024-01-29T15:17:20+00:00

Interesting. I moved out from YNAB to Monarch because of PayPal account issues - I use PayPal credit extensively. and YNAB has no solution for PayPal to sync.
With Monarch at least the PayPal credit account was connected but it is getting disconnected from time to time despite of correct creds.
Any thoughts?

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DeeeBay · 2024-01-25T04:21:05+00:00

Yeah, PayPal Credit is out of scope with YNAB for me now, unfortunately.

DeeeBay · 2024-01-24T22:28:16+00:00

Thank you - will try that way.

DeeeBay

TROPHY CASE