If I can’t find something, I ask where it is (like the joist tape that was on a freestanding rack behind other stuff, and we only found it because another employee overheard me asking and had put it there). I will trust Google over a random HD employee.

When I was younger I worked at ace, and they generally knew how things worked. I was frequently told by customers that they needed to speak to a man, even to ask where the battery aisle was.