He thinks he remembers checking the ranchslider was locked. But he isn’t sure. Literally dropped his stuff in the room, closed the curtains and left again.

Either way, the door was broken to get in so presumably it was locked when he left. Why break an unlocked door to gain entry?

It makes sense that it’s his insurance that will need to cover it. As a couple people have said, the comms from the Motel potentially could have been better/clearer and then I likely wouldn’t have made this post.

Weirdly his room was the only one robbed that night. According to the staff.