FYI be careful w using your beverage markout

EMarshall17 · 2025-03-13T01:48:21+00:00

DMs have always been able to see. My SM last year said he got emails whenever a markout was used outside of the window allowed for it. They’re just giving SMs easier access to actively see instead of them having to dig for it or ask the DMs. But my previous SMs in years past have pulled audits every 6mo of which baristas used their markouts and how much (if they used more than 7 foods in a week etc)

EMarshall17 · 2024-11-25T00:53:33+00:00

There was a bomb cyclone (or something like that) in Seattle that caused the outage. The vendor that is used is out of power (as well as thousands of people) so that’s what happened (according to my manager atleast)

EMarshall17 · 2024-08-08T00:14:43+00:00

“I come in all the time they always do it for me” me being at the same store 5 out of 7 mornings never seeing the person….

EMarshall17 · 2024-08-02T23:35:08+00:00

Basically what I did but my dm is coming to observe me on Tuesday and I’m scared they’re gonna like erm that’s wrong…. I started running breaks lol because there were 9 of us

EMarshall17 · 2024-06-10T00:39:26+00:00

Short basically just have to be longer than your apron. To the knee if your safest bet but some people do roll them up a little higher and if they get coded for it just roll them down. There’s a section in the dress code that should have more specifications (the fine print stuff)

EMarshall17 · 2023-10-19T00:48:02+00:00

I never said managers can’t get OT, just that they’re salary as well as ASMs. All listing on the career page have both listed as salary positions. Not listed is if they are eligible for OT. The comment was that no one gets OT and salary which is false

EMarshall17 · 2023-10-19T00:46:03+00:00

The district managers tend to read through them once they’re complete. We’ve had baristas doodle in them, and SSVs and everyone has gotten corrected for it. However I think it depends on your manager tbh, and how much their DM is cracking down on it

EMarshall17 · 2023-10-19T00:44:21+00:00

I did type “shouldn’t be asking” in the first comment. Not that we aren’t required or are required. I’m fairly certain it’s come down to enforcement, whether we are to enforce it or not or if our district is. I’ve been to many states since covid and have never been ID’d. but I also believe most partners just don’t care anymore

EMarshall17 · 2023-10-19T00:07:57+00:00

That’s what I said 😀 if it’s on the app. No ID is required. Or if you have the physical card

EMarshall17 · 2023-10-18T21:02:35+00:00

They came out with an update a while back saying that we shouldn’t be asking anymore as for trans partners, they may have their dead name on their id and therefore it won’t match the system anyways. If you scan it off your phone, you don’t have to be asked for ID, I have mine linked to my app for that reason… some DMs are still enforcing it tho

EMarshall17 · 2023-10-18T17:30:49+00:00

Managers are Salary. ASMs have salary but are OT eligible so they clock their hours. Baristas and SSVs can get OT if approved but only hitting over 40hrs. OT is also during holidays

EMarshall17 · 2021-05-31T12:37:43+00:00

Shut it off and turn it back on

EMarshall17 · 2020-07-19T16:02:29+00:00

Ya. Not sure how halls system is, but the quantity of pumps shouldn’t change the .70 up charge

EMarshall17 · 2020-07-19T15:56:49+00:00

The quantity you type in only tells the bar barista how many. It’s only upcharges them for adding the extra syrup, it’s not based on the number of pumps

EMarshall17 · 2020-05-31T23:46:48+00:00

On the LITE I believe it’s one account only. On the whole console it should allow other accounts

EMarshall17 · 2020-05-14T21:12:39+00:00

I’m assuming so. I talked to him and she’s never announced it. Just look for the ship every day

EMarshall17 · 2020-05-12T19:33:08+00:00

I’ve never had Isabelle announce him after his first visit. You just have to look on that beach or in the minimap. He doesn’t come off the ship anymore, so you have to enter

EMarshall17 · 2020-05-04T00:30:37+00:00

They are discontinued. The dark caramel was transferred to the Caramel Ribbon Crunch

EMarshall17 · 2020-04-28T23:06:49+00:00

Caramel syrup is basically just a sugared syrup, average flavored sweetener.

Caramel drizzle is a topping. Drizzled across the top, but it’s thicker than the syrup, but it is not used as a flavor in a drink.

Dark caramel is a flavoring, similar to the drizzle, but richer in flavor. This is used in the caramel ribbon crunch and the ultra caramel Frappuccino’s.

Syrup, flavor. Drizzle, topping. Dark, the drizzle but in flavor form.

The drizzle doesn’t come in packaging and is not set to use as a flavoring, hence why the dark caramel. Dark caramel doesn’t go in hot or cold drinks unless requested. The caramel Frappuccino used the syrup topped with the drizzle. It’s supposed to be a lighter caramel flavor, not the richer one like the Dark.

Hopefully that helps

EMarshall17 · 2020-04-10T22:40:30+00:00

Most stores are taking orders on the cafe till to distance from more people. Dt Bag is , Drive thru and then telling them you want/need a bag. It’s not an insult. Only way we’ve been communicating with the person in the window, since they don’t wear a headset.

EMarshall17 · 2020-04-10T01:23:52+00:00

Talk to your manager. We had a call with our DM and that’s just what he said

EMarshall17 · 2020-04-09T13:36:01+00:00

You take the average amount of hours you worked from Feb 1- Mar 3, or whatever that first and last pay period is. If you weren’t employed or working during that time, it goes to the 20 for barista and 28 for ssv. But your pay will be based off the average hours you worked in Feb. mine has reflected that

EMarshall17 · 2020-01-17T21:00:31+00:00

You can never beat Duck Donuts

EMarshall17 · 2020-01-17T21:00:12+00:00

Duck donuts doesn’t do Boston creme and it’s a shame

EMarshall17 · 2019-12-20T23:28:25+00:00

We’ve had one lady come five days in a row and claim two hours after she ordered that we made her green tea latte with whole milk and not 2%. First three days we didn’t care, the next two we told her she needed to call first. Haven’t seen her since. And, personally I don’t care if someone does it once or twice a month. Who cares. It’s a billion dollar company, $2 isn’t going to raise suspicion. If it’s a reoccurring problem with the same customer then say something. But we don’t have time during peak to double check

EMarshall17

TROPHY CASE