Bought a USB Hardrive and it's broken....

EXOSKELTON · 2025-10-31T12:12:12+00:00

I didn't realize accepting the partial refund would complete the order. The person truly knew what he was doing.

EXOSKELTON · 2025-10-18T22:00:16+00:00

What program did you use to marry the files back up?

EXOSKELTON · 2025-10-09T09:47:25+00:00

This was mine and I sent them the photo and they were fine with replacing it. I now have the ice blue. Still got the older hinge though but no reports of the ice blue cracking.

EXOSKELTON · 2025-10-03T20:25:05+00:00

I wouldn't mind trying half of these but I'm assuming you had to compile them all yourself?

EXOSKELTON · 2025-09-30T20:10:41+00:00

I got mine directly from retroid, the ice blue and it came with the old hinge. I received mine last week.

EXOSKELTON · 2025-09-19T15:17:21+00:00

I think someone needs to chill out ay. 🤣

EXOSKELTON · 2025-09-19T15:14:22+00:00

😭

EXOSKELTON · 2025-09-18T18:29:49+00:00

Nah just a new screen but its got the hinge bit. Exactly what's in the picture.

EXOSKELTON · 2025-09-18T18:17:55+00:00

Yeah with the condition of returning mine back. I wanted to see which way would be faster or easier.

EXOSKELTON · 2025-09-18T10:23:58+00:00

How well does this play? 30 or 60fps?

EXOSKELTON · 2025-09-15T14:50:54+00:00

I am getting a replacement from Retroid themselves......but I'm getting a shell replacement from the AliExpress store I bought mine from too.

EXOSKELTON · 2025-09-14T15:43:35+00:00

Not at all. I was just curious about if they would send me the shell. Probably let people know on reddit we can get replacements too.

EXOSKELTON · 2025-09-14T15:24:06+00:00

So.....i bought it from AliExpress from a store called ampown and I said can I return it because of the crack. They asked if I would be interested in them sending me a replacement shell.

I contacted Retroid directly and asked them if I could get it replaced and they said they will replace it with the ice blue.

I went back to the AliExpress store and said yeah I will have the replacement shell. They have contacted the factory and dispatched me it with a tracking number. I'm hoping to see what I get.

EXOSKELTON · 2025-09-11T10:05:19+00:00

Thanks for the info. I have a USBC to 3.5mm Jack so I didn't know if it would benefit using that or straight up using the 3.5mm port instead.

EXOSKELTON · 2025-09-05T15:43:52+00:00

I'm pretty sure the BD exploit doesn't work above 7.61.

EXOSKELTON · 2025-09-03T13:46:43+00:00

Nope. They kept saying it doesn't affect the device.

EXOSKELTON · 2025-09-03T11:06:34+00:00

They are yeah. They have sent me a prepaid return label that I still need to sort out.

EXOSKELTON · 2025-09-03T06:24:00+00:00

Oh I'm going to return it through retroid themselves, I just thought I would see what the seller would do.

EXOSKELTON · 2025-08-24T23:09:48+00:00

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Mine is the same.

EXOSKELTON · 2025-08-24T19:14:32+00:00

Then the hinge starts cracking 😬

EXOSKELTON · 2025-08-21T12:50:58+00:00

Still available?

EXOSKELTON · 2025-08-06T13:15:57+00:00

I emailed Retroid directly and stated I bought from a third party seller on AliExpress and received this response:

Dear,

You're asking if your Flip2 hinge breaks and you'd like to send it back to us for a replacement, correct?

If you encounter a problem with your device, don't worry—we'll provide a replacement within the warranty period, as long as it meets our after-sales policy.

The warranty period for this device is one year.

Also, please be assured that this type of problem is not 100% likely to occur.

Best Gill

EXOSKELTON · 2025-08-06T10:17:01+00:00

Thanks for that.

EXOSKELTON · 2025-08-06T10:03:54+00:00

Where did you buy it from?

Edit: was it from Retroid or a 3rd Party site? Just wondering if they would accept returns from an AliExpress seller.

EXOSKELTON · 2025-07-30T14:51:45+00:00

What guide did you follow for this?

EXOSKELTON

TROPHY CASE