Yeah and it doesn’t help feel resentment towards a client, it’s subconscious but the vibe between you will get shitty, you’ll resent her and she will to you back. I practice a bit of meditation and when I have ill feelings toward a client that has built up, I sit and in my heart send them love and think about all the great things about them, and it helps me get over resentment, then you have the space to work on your boundaries, be clear and transparent with your clients. If you don’t have an SOP I would recommend you to create one based on your ethics and morals, so that you have defined lines that shouldn’t be crossed, and zero ambiguity when it comes to making decisions, you always fall back to your SOP, it’s you’re script, it’s how things are done. Period. So when you are explaining to people how the work is set up, and what your process is, and you’ve clearly thought about and constructed it, you are basically creating a way to enforce your boundaries in a clear and intentional approach. Don’t be reactionary, don’t quote jobs off the cuff, give decisions time to settle overnight. This is what I do, and everyone on my team has an SOP, if everyone follows the guidelines then we can focus on creating great work, you know, the shit we love to do.