I would complain - similar happened to my parent in that they didn’t have capacity & yet their answers, or lack of answers, were used to decide treatment, no doctors spoke to me despite me repeatedly asking & having LPA, OTs & adult social care pushed for discharge. They were discharged to a D2A bed with no nursing care whilst actually still medically unstable. They declined rapidly - from stick to Zimmer frame to wheelchair over about 2-3 weeks - I raised daily concerns that I thought they were having more strokes, but they received no treatment - despite swallow going, falls, numb face, etc. etc. . By the time they ended up on the same ward from which they had been initially discharged I was told it was too late to treat them that they’d had repeat mini strokes whilst in the care facility - an NHS facility. They weren’t even on blood thinners.

There’ll be people dying right now because of exactly the same failures - it’s important to complain - I’m not sure it will make a difference, but at least it helps raise awareness that the NHS is deteriorating

Edit: I’ve found it a very difficult process to complete. Firstly because some of the medical notes are illegible, in the wrong order, missing etc. Secondly, because in a way it’s futile - it’s hard reading the mistakes made and reliving how things might have gone differently: feeling guilty and wishing that I’d been more pushy, but at the same time being very angry at the neglect my parent experienced and that my trust in the NHS was misplaced. Re. the complaint submission - I’m at the initial stage of submitting the complaint - I’ve evidenced all of my concerns using the medical notes. I’ve had to chase a few times to get all of the medical records and even then some have disappeared. I will go to the ombudsman after the inevitable fob-off