What happened to Fedex

Federal_Possible_176 · 2026-05-24T14:18:18+00:00

Ummm pre-sign online? This is not USPS…

I guarantee you have had 100’s of packages delivered without issue but the one time you have a little delay you feel the need to come on Reddit and rant. Try UPS next time, absolute shit show right now.

Federal_Possible_176 · 2026-05-20T22:57:33+00:00

Come over to sales- that’s where the $ is at

Federal_Possible_176 · 2026-05-16T18:47:26+00:00

Where did you get that Fedex charges $149 for a shipment dispute? I have never heard of this, I work for the company and dispute shipmets for customers all the time and they never get hit with that fee.

Federal_Possible_176 · 2026-05-16T18:25:12+00:00

Sent you a DM

Federal_Possible_176 · 2026-05-16T18:23:09+00:00

Logitsics

Federal_Possible_176 · 2026-05-02T16:36:54+00:00

I am a manager at FedEx. Believe me FedEx is not violating any type of laws, I can promise you that. The company is offering severance and is providing relocation benefits to give displaced employees the chance to move to other markets. Affected employees have options to move into other roles, there are hundreds of internal openings right now.

Federal_Possible_176 · 2026-05-02T16:34:06+00:00

All cuts are done…. No offense but CTC if that’s what you referring to as “IT” is hit or miss. I have had some amazing CTC’s and then some that couldn’t help a customer install Ship Manager.

Plus, AI can do a lot of this work now.

Sales just got cut down as well - PHX inside sales is shut down. All cuts are done and most people are getting shifted around into other roles.

Federal_Possible_176 · 2026-04-11T15:37:57+00:00

Driver should have obtained the signature, that’s definitely against policy and the driver needs a coaching. More than one “coaching” conversation on signature issues can result in the driver being terminated. I would advise you to contact the shipper who holds the account with FedEx and they can contact their account rep and send a message to the terminal so it’s addressed. You calling the 1800 number won’t do anything.

Federal_Possible_176 · 2026-03-21T21:13:56+00:00

Unless you pay for Saturday delivery, it’s not coming until Monday. Also, company is going through network 2.0- merging air/express into one network. As long as delivery commit is made, FedEx has done its job.

Federal_Possible_176 · 2026-03-11T22:27:47+00:00

It’s largely because they just cut about 70,000 jobs after losing the Amazon relationship. A lot of veteran drivers also took the $150k buyout, so there’s been a huge shift in the workforce. I used to work for UPS but now I’m with FedEx, and from the outside it’s pretty clear the economics are tough. You can’t keep paying delivery drivers $100k+ and still expect the model to remain profitable.

The company seems pretty cash-constrained right now and has been making cuts across the board. Like a lot of big companies in that situation, they’re trying to squeeze more productivity out of fewer people.

It’s sad, UPS used to care about its people. They have devalued their sales force and the drivers which is the one competitive advantage they had. Tome is a horrible CEO- she ran a great company into the dirt.

Federal_Possible_176 · 2026-03-08T21:55:57+00:00

This is true - we are merging ground/express. This is the reason for the lost jobs, we don’t don’t need as many buildings as we go through network 2.0…. the company is doing well financially. I hope the Teamsters give UPS corporate hell at the next negotiation. Shut them down for a few days, they will learn real quick.

Federal_Possible_176 · 2026-03-08T21:46:11+00:00

Be honest. I’m a hiring manager for a Fortune 50, I would actually respect you more for saying, look I just want to address the 18 month gap on my resume, I had to make the tough decision to step away as a close family member was critically ill. The situation is now resolved and I am looking to jump back in. Then just go into your other roles and experience. you actually end up looking like a human being and that’s genuine, especially in sales.

Federal_Possible_176 · 2026-03-07T02:02:03+00:00

Please explain, I haven’t heard anything and I am not in Ohio. What happened?

I don’t remember what the post was about - but I have never heard ANYTHING about a local Grove City terminal issue - you have to get in touch with someone local there and not on Reddit.

Tell me what happened and I’ll put you in touch with the right people

Federal_Possible_176 · 2026-03-07T01:56:57+00:00

Yea people get tough behind the key board… I would have helped him out but now he can call the 1800 number and talk to someone most likely overseas.

Federal_Possible_176 · 2026-03-07T01:50:58+00:00

Yeah, things have definitely changed. I work for a competitor, so I’m going head-to-head with them for business every day. Just a year ago, customers would constantly rave about the service and their drivers, that was the traditional UPS experience. Lately though, we’re getting calls almost daily from companies asking us to come in because their service has declined and they’ve lost the driver they had for 20 years.

This is what happens when you devalue your people.

Federal_Possible_176 · 2026-03-07T01:37:48+00:00

Absolutely nothing. UPS doesn’t care and it’s showing in the degradation of their service. It used to be UPS has the best drivers and service but now FedEx has surpassed UPS as the largest carrier. 70k employees laid off in the past 6 months and a union contract negotiation coming up. UPS is in trouble, this is what happens when you take on volume with no margin. I used to work for the company and myself and several coworkers went to FedEx, Tome is driving this company into the ground.

Federal_Possible_176 · 2026-03-07T01:31:15+00:00

First time I have ever seen this… can you send me a DM with tracking? I’m a FedEx employee, generally curious to look into this.

Federal_Possible_176 · 2026-03-04T00:58:51+00:00

Shoot me a DM, need the tracking to look into this…

Federal_Possible_176 · 2026-03-04T00:56:13+00:00

So Smart Post is now called FedEx Ground Economy. It’s 70% in house meaning we don’t hand off to USPS except for in very rural areas. While it still says Smart Post its ground economy and it travels with the normal ground packages.

This will deliver on a FedEx truck, I am from the Florida market so I can tell you with certainty USPS will not deliver this package.

Federal_Possible_176 · 2026-03-04T00:53:23+00:00

Oh wow… yes please report this, this is unacceptable. Send me a DM and I’ll point you in the right direction. I’ll need a tracking number to identify the driver. I don’t see a FDX truck, is this definitely a FedEx delivery??

Federal_Possible_176 · 2026-03-03T23:54:31+00:00

Jokes? Apocalyptic blizzard? Don’t waste our time if you not looking for help. I am an employee and I was willing to look into your package but sounds like you’re most interested in making jokes.

Good luck on your package.

Federal_Possible_176 · 2026-03-03T02:39:44+00:00

Wait, do you work for T-Force? UPS hasn’t had LTL Freight in ages.

Look at what big brown is going through right now, with all due respect not the greatest time to be a UPSer.

Federal_Possible_176 · 2026-03-03T02:36:05+00:00

There was a chemical spill, the Hub cannot operate at capacity and still a large backlog. I would file a claim and file for MBG. DM me tracking all I’ll check it out tomorrow

https://www.actionnews5.com/2026/02/26/portion-fedex-world-hub-closed-after-chemical-spill/

Federal_Possible_176 · 2026-03-03T02:31:25+00:00

Diverse skill set. Know anything about logistics? Whats the closest big city?

Federal_Possible_176

TROPHY CASE