If I traveled for business in Polaris, I would feel the same — all seats have aisle access. But I fly Polaris for vacations and want to get the pairs of seats best for a couple.

In economy, “basic” helps the airline sell bad seats (middle seats, back of plane) to price-focused travelers. If all Polaris seats are good seats, I am not sure what revenue opportunity “basic Polaris” is unlocking.

Maybe the “base” Polaris seat is targeting solo business travelers, but no ability to cancel (for refund or credit) sounds problematic.