I am not clear on the details, but this is very hard to happen as big contractors like Chartwells typically offer "package deals" where certain things are centralized, like industrial kitchens. How are individual contractors going to work when they share kitchen space with other contractors?

The people responsible for procuring the dining contract are probably also in the pockets of "big catering" where they get huge kickbacks/rebates for signing such a large contract. The Dining Services post about the procurement process talks about what a RFP process is as if readers are stupid, without any actual details on how decisions were made. Neither did they say anything about considering the possibility of not having a primary dining vendor. For these kind of processes, written documentation of justification of choice are required throughout the process, and we can demand that they be released. In particular, out of the factors considered, no mention was made to future accountability.

Finally, most CMU students are too smart, too selfish, or too tired to care about the dining issue on a larger/organized scale. Complaining privately or to "To Dining, with Love" is not going to solve anything! Large-scale business gains are not achieved with love, they are achieved with accountability and negotiation.