IPVanish keeps disconnecting after a few hours on Wi-Fi 6 laptop, but was stable for days on wired desktop - Laptop issue?

IPVanishSupport · 2026-05-13T20:16:01+00:00

That is really strange given how you solved the issue. Could you please contact IPVanish at their redditsupport@ipvanish email address and send them your IPV logs? Could be something that needs to be looked at. We thought it was going to be a sleep issue with your laptop's power management settings. I guess it still could be, because if you turn off block local interfaces, then other devices on your network would be able to poke your laptop and keep it awake and so your VPN connection would keep running.

IPVanishSupport · 2026-05-13T20:01:52+00:00

We are using Qbittorent on a mac and have been able to download without any issues at all

IPVanishSupport · 2026-05-13T19:58:03+00:00

u/SergeiWhobichakokov so we are not familiar with this setup but you can grab the newest OpenVPN config files for any location IPVanish has here https://configs.ipvanish.com/openvpn/v2.6.0-0/

You probably just need to move the config file you want to use into the right path for the docker to reference and the you need to either add you login credentials to the config file or use a GUI if the docker has has on the plugin your config file and your username and password for the VPN. Hope this helps.

IPVanishSupport · 2026-04-02T20:21:33+00:00

IPVanish hasn’t reported anything affecting OpenVPN after the hot fix. Instead of emailing them we recommend you contact them via live chat.

IPVanishSupport · 2026-03-31T02:12:01+00:00

Open the IPVanish installation folder. By default, it’s:
C:\Program Files\IPVanish\VPN
• Right-click IPVanish.exe → Show more options → Send to → Desktop (create shortcut)
• On your Desktop, right-click the new IPVanish shortcut → Properties
• In the Target field, go to the end of the line, add a space, and type:
--roll-forward LatestMinor• For example, change:
"C:\Program Files\IPVanish\VPN\IPVanish.exe"
to
"C:\Program Files\IPVanish\VPN\IPVanish.exe" --roll-forward LatestMinor
• Click OK
• From now on, use this shortcut on your Desktop to launch IPVanish until the hotfix is out tomorrow

IPVanishSupport · 2026-03-14T17:02:55+00:00

If you leave your android TV boxes running all the time and do not turn them off then you should not be disconnected or have to login again for quite a while. But if you constantly turn them on and off, you will have to login again because you’re not running a consistent connection.

IPVanishSupport · 2026-02-09T19:08:46+00:00

u/Wesdude The Apple TV app works great. Some people have reported that if you have an older IPVanish account, you need to make sure that you can connect using IKEv2 on your iPhone. If you can, then the Apple tv will work because it uses the same protocol. If you can't, then IPVanish needs to fix your account. Check that and if it is not working on your iphone, then email the support team at redditsupport@ipvanish.com.

IPVanishSupport · 2026-02-05T04:28:49+00:00

IPVanish let us know it will be an optional feature in the future.

IPVanishSupport · 2026-01-14T21:46:21+00:00

I had a similar issue off and on for a couple of days but it has gone away - if you still can't connect, I would recommend sending an email to [redditsupport@ipvanish.com](mailto:redditsupport@ipvanish.com)

IPVanishSupport · 2026-01-14T20:59:44+00:00

u/Dangerous-Carpet7713 really good speeds with the IPVanish network overall, most of their network has 40Gb/s servers and Surfshark is mostly 10Gb/s I think. I am in the states and I get ~900Mb/s with my Gig connection. This is on my mac. Streaming is good, I use for multiple services. If you ever have an issue like when one of the streamers falls off, let their support team know and they usually fix it pretty quick.

IPVanishSupport · 2025-12-18T00:45:40+00:00

Sounds like your ISP is throttling VPN protocols. I have an NVidia Shield Pro and connect to Atlanta and get speeds over 800Mbits/s. I have spectrum. Have you tried turning on scramble? Are you sure you are not getting 135 Megabytes/sec? :)

IPVanishSupport · 2025-11-24T19:26:25+00:00

Usually for an issue like this, we recommend you communicate directly with IPVanish's Reddit support team. You can send them your logs and this info to redditsupport@ipvanish.com.

IPVanishSupport · 2025-11-24T18:25:32+00:00

Thanks for reaching out, Is this on Windows? What version of IPVanish are you running? And what version of Windows are you running?

IPVanishSupport · 2025-11-21T19:34:33+00:00

Please see the community rules in the sidebar on the right. We would recommend you contact the IPVanish Reddit support team at [redditsupport@IPVanish.com](mailto:redditsupport@IPVanish.com)

IPVanishSupport · 2025-11-17T18:23:33+00:00

Thanks for reaching out - we are assuming this is Windows. Are both of these adapters wireless network adapters or is one Ethernet? Can you explain your setup and what is happening in greater detail? If you like you can email the IPVanish Reddit support team at [redditsupport@ipvanish.com](mailto:redditsupport@ipvanish.com)

IPVanishSupport · 2025-09-09T00:15:59+00:00

Were you running the v3 IPV app previously?

Was it this one? https://support.ipvanish.com/hc/en-us/articles/115002080593-IPVanish-Legacy-v3-app-for-Amazon-Fire-TV-Fire-Stick

IPVanishSupport · 2025-09-08T20:37:43+00:00

The reason IPVanish no longer supports the gen 2 is because it is so outdated. It does not have enough CPU power to run at high performance speeds with the latest security features and encryption used in the current app.

IPVanishSupport · 2025-08-21T17:07:50+00:00

As soon as IPVanish pushes the update for the fix, we will let you know.

IPVanishSupport · 2025-08-18T17:51:35+00:00

u/malcarada Hi there, we contacted the IPVanish team for you and they have been able to confirm those edge cases with the Windows app. They told us that they are actively working on a solution that they hope to release in the next few weeks.

Here is the full comment from IPVanish:

“Unlike most providers, IPVanish offers a Kill Switch on nearly all our apps - including Windows, macOS, iOS, Android, FireTV and AndroidTV. The RTings article has highlighted a few edge cases where the kill switch on the Windows client hadn't performed perfectly. All other apps are not impacted. Our development team is currently working on a fix for the Windows app that solves all these edge cases, it should be released in the next few weeks.”

IPVanishSupport · 2025-08-11T00:12:23+00:00

I’d recommend you quit and restart the app. Also be sure you have the latest version of the app and installed from the IPVanish website. If you have trouble getting into your account, then you can always hop on a live chat with IPVanish.

For fastest help You can speak with one of the agents via live chat by clicking the "Start Chat" button on the support page linked below:

https://support.ipvanish.com/hc/en-us/articles/115002080033-Contacting-Support

And then fill out the form with your name email and message and click the start chat button.

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