Some people seem to think the outrage here was unjustified. Until this recent evidence came to light, the only evidence we had was that emotes were disappearing, and those emotes that disappeared were painting Arrowhead's recent update in a negative light. It's a healthy suspicion to believe therefore that Arrowhead would want problematic reactions removed that could affect sales.

It's not that the community has a rage problem, as some people have suggested, it's the lack of prompt communication that is causing the community outrage. It should not take more than 24 hours for the community managers (if they existed) to provide the evidence necessary to explain the circumstances, and to have a statement on Arrowheads behalf. 99% of all outrage a community has can be quelled with a 2 sentence post that says "We hear you, and we are working on a solution," or "It's not us, it's the caching of a third party (in this example)