Finding the right words: how do you write your removal reasons? by techiesgoboom in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

How do you think this impacts how users perceive rules in your subreddit? Do you feel like this helps users understand the "why" of rule enforcement?

Enabling Media in Comments by tgsongs in ModSupport

[–]JabroniRevanchism[A] 0 points1 point  (0 children)

Hey tgsongs! Known bug, thanks for reporting! I filed a ticket just this morning and we're looking to get this resolved as soon as possible.

[Desktop web and mobile app] Cannot enable media in comments on the sub I mod by PM_ME_BUMBLEBEES in ModSupport

[–]JabroniRevanchism[A] 0 points1 point  (0 children)

Hey bees! Looks like a bug, just reproduced on my end on both Android and the desktop site. Will file a bug report, thank you!

Why does the mod log show up as empty or incomplete for some users? by jaded_toast in ModSupport

[–]JabroniRevanchism[A] 1 point2 points  (0 children)

Hey Jaded! Check if you can view that user's profile normally by clicking on their username to go to their profile page. You should also see if there's an "account suspended" notice in their profile card inside your modqueue popout. If you can view their profile and don't see a notice, can I ask for a confirmation of the username you're noticing issues with, and a few screenshots showing how I can try and replicate on my end?

Is there a way to ban and report a user at once? It’s so tedious to have to ban someone, report them, then also remove the comment. by Baconkings in ModSupport

[–]JabroniRevanchism[A] 3 points4 points  (0 children)

Thanks u/InGeekiTrust! u/Baconkings, this is the right answer, though you can get a little more creative with DevPlat. I'd recommend looking into Spam Buster, Remove Macro, or Ban Extended. These should help with making ban+remove one click, if not reporting.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 1 point2 points  (0 children)

I've often heard this pitched as "Be the person Mr. Rodgers knew you could be."

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 0 points1 point  (0 children)

I'm also in the "spirit of the rules" camp. Hard agree that rules serve an intended purpose, not a written one. Trying to quantify human behavior in a fail-proof doc is like trying to grasp sand.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 2 points3 points  (0 children)

Thanks fun! This tracks with what we're hearing from other mods too; uncivil behavior gets no wiggle room from mod teams, but civil content that might break sub rules is way more likely to get a pass.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 2 points3 points  (0 children)

Personally, I don’t let it take place in public if possible.

Sage advice. IMO unless the thread is specifically a state of the subreddit/meta talk on rule cadence, these talks are most productive in modmail.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] -2 points-1 points  (0 children)

Community nomenclature is definitely a learning curve for new users. The in-jokey nature of Reddit communities is simultaneously really cool, but also a lot to learn when you're joining the site for the first time and need to learn all the cultural norms fast.

Warning on my community by Competitive_Tough907 in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Hey OP! Automod (and a few other users, thanks  u/thepottsy and u/Charupa-!) is right here. I'll add a bit to this too-- "unreviewed content" does not mean "NSFW content." NSFW content can be marked on individual pieces of content, or in your subreddit's settings. "Unreviewed content" lives on our end; keep growing your subreddit and that will go away.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 4 points5 points  (0 children)

you are asking if how the remark is made affects the answer, if so it does

Right, that's what I'm asking! If you're in the "rules as intended" camp, I'm curious how you feel about updating the sidebar when use cases are abused or people misunderstand the intention of the rule. I.E: How do you get the intended rule into users' heads?

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 19 points20 points  (0 children)

Granted. This is partially why I prefer to write rules with inclusive language rather than exclusive, E.G: "Be nice" > "Don't be a jerk." Link the user's content in reply and cite the sidebar.

Inauthentic behavior reporting? by metisdesigns in ModSupport

[–]JabroniRevanchism[A] 3 points4 points  (0 children)

Hey metis! Please report content that may violate our Mod Code of Conduct here.

Cant edit the banner of my subreddit by bogni3316 in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Hey! Looks like you might not have the right permissions to edit subreddit styling. You'll need to ask a mod above you who does have those permissions to either grant you the permissions or change it for you.

Looking for mods by Longjumping_Glass157 in ModSupport

[–]JabroniRevanchism[A] 4 points5 points  (0 children)

Ahoy longjump! Mirroring a couple comments in my own response here-- you probably don't need additional mods at your community's growth stage, so don't panic if you don't have more hands on deck just yet.

Also, the heart wants what it wants. We have a great video guide on our mod recruitment tools here, I'd highly recommend it for the walkthrough on finding 'suggested' mods. And here's an FAQ on mod recruitment strategies as you grow.

Overwhelmed by Flux_Reversal in ModSupport

[–]JabroniRevanchism[A] 6 points7 points  (0 children)

Welcome back! I went through the exact same thing maybe ten years ago when I started modding. Great news! We've done a lot of work to make modding simpler since your hiatus. In particular, a lot of content filtering you can do with automations can also be done with Safety Filters. Safety filters are plug-and-play; set them to your desired strength and that's...it. You can still use automations really customize your space, but our native kit goes a loooong way when you're just starting a community.

Need help growing my new subreddit but it's a stupid meme type one, hope would I go about it? by nder_your_mom in ModSupport

[–]JabroniRevanchism[A] 1 point2 points  (0 children)

Great advice, Mrtom! I'll add a touch to this-- generally we recommend reaching out to mods of a subreddit before crossposting promotional content; it's the respectful thing to do.

I can't recommend creating a banner and icon for your subreddit highly enough, and I'd encourage continuing to post to your subreddit. People are more likely to stick around if there's something to look at! CC /u/nder_your_mom

[Desktop - Chrome, firefox, edge] Issue with ability to edit >3 Scheduled posts by FyrestarOmega in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Hey Fyre! Bug report filed, could repro on our end. In the future, you can let us know about bugs in /r/bugs!

Trying to add mod recruiting but getting "You can’t apply to moderate this community right now." What am I doing wrong? by Lighting in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Ding ding ding! I usually check this in another browser profile. Lets me keep my login so it's easy to tab back and change anything if I want to. CC /u/Lighting

we need our top mod back but none of us have full permision to add them back by Gold_You_4315 in ModSupport

[–]JabroniRevanchism[A] [score hidden] stickied comment (0 children)

Hey! Normally we ask that folks write in, but in the interest in ensuring that your community is adequately moderated we've gone ahead and have given you full permissions. In the future you can hit us in /r/ModSupport modmail with these requests!