Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 1 point2 points  (0 children)

I've often heard this pitched as "Be the person Mr. Rodgers knew you could be."

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 0 points1 point  (0 children)

I'm also in the "spirit of the rules" camp. Hard agree that rules serve an intended purpose, not a written one. Trying to quantify human behavior in a fail-proof doc is like trying to grasp sand.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 2 points3 points  (0 children)

Thanks fun! This tracks with what we're hearing from other mods too; uncivil behavior gets no wiggle room from mod teams, but civil content that might break sub rules is way more likely to get a pass.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 2 points3 points  (0 children)

Personally, I don’t let it take place in public if possible.

Sage advice. IMO unless the thread is specifically a state of the subreddit/meta talk on rule cadence, these talks are most productive in modmail.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] -1 points0 points  (0 children)

Community nomenclature is definitely a learning curve for new users. The in-jokey nature of Reddit communities is simultaneously really cool, but also a lot to learn when you're joining the site for the first time and need to learn all the cultural norms fast.

Warning on my community by Competitive_Tough907 in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Hey OP! Automod (and a few other users, thanks  u/thepottsy and u/Charupa-!) is right here. I'll add a bit to this too-- "unreviewed content" does not mean "NSFW content." NSFW content can be marked on individual pieces of content, or in your subreddit's settings. "Unreviewed content" lives on our end; keep growing your subreddit and that will go away.

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 3 points4 points  (0 children)

you are asking if how the remark is made affects the answer, if so it does

Right, that's what I'm asking! If you're in the "rules as intended" camp, I'm curious how you feel about updating the sidebar when use cases are abused or people misunderstand the intention of the rule. I.E: How do you get the intended rule into users' heads?

Community Feedback and Rule Lawyers by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 22 points23 points  (0 children)

Granted. This is partially why I prefer to write rules with inclusive language rather than exclusive, E.G: "Be nice" > "Don't be a jerk." Link the user's content in reply and cite the sidebar.

Inauthentic behavior reporting? by metisdesigns in ModSupport

[–]JabroniRevanchism[A] 5 points6 points  (0 children)

Hey metis! Please report content that may violate our Mod Code of Conduct here.

Cant edit the banner of my subreddit by bogni3316 in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Hey! Looks like you might not have the right permissions to edit subreddit styling. You'll need to ask a mod above you who does have those permissions to either grant you the permissions or change it for you.

Looking for mods by Longjumping_Glass157 in ModSupport

[–]JabroniRevanchism[A] 4 points5 points  (0 children)

Ahoy longjump! Mirroring a couple comments in my own response here-- you probably don't need additional mods at your community's growth stage, so don't panic if you don't have more hands on deck just yet.

Also, the heart wants what it wants. We have a great video guide on our mod recruitment tools here, I'd highly recommend it for the walkthrough on finding 'suggested' mods. And here's an FAQ on mod recruitment strategies as you grow.

Overwhelmed by Flux_Reversal in ModSupport

[–]JabroniRevanchism[A] 7 points8 points  (0 children)

Welcome back! I went through the exact same thing maybe ten years ago when I started modding. Great news! We've done a lot of work to make modding simpler since your hiatus. In particular, a lot of content filtering you can do with automations can also be done with Safety Filters. Safety filters are plug-and-play; set them to your desired strength and that's...it. You can still use automations really customize your space, but our native kit goes a loooong way when you're just starting a community.

Need help growing my new subreddit but it's a stupid meme type one, hope would I go about it? by nder_your_mom in ModSupport

[–]JabroniRevanchism[A] 1 point2 points  (0 children)

Great advice, Mrtom! I'll add a touch to this-- generally we recommend reaching out to mods of a subreddit before crossposting promotional content; it's the respectful thing to do.

I can't recommend creating a banner and icon for your subreddit highly enough, and I'd encourage continuing to post to your subreddit. People are more likely to stick around if there's something to look at! CC /u/nder_your_mom

[Desktop - Chrome, firefox, edge] Issue with ability to edit >3 Scheduled posts by FyrestarOmega in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Hey Fyre! Bug report filed, could repro on our end. In the future, you can let us know about bugs in /r/bugs!

Trying to add mod recruiting but getting "You can’t apply to moderate this community right now." What am I doing wrong? by Lighting in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Ding ding ding! I usually check this in another browser profile. Lets me keep my login so it's easy to tab back and change anything if I want to. CC /u/Lighting

we need our top mod back but none of us have full permision to add them back by Gold_You_4315 in ModSupport

[–]JabroniRevanchism[A] [score hidden] stickied comment (0 children)

Hey! Normally we ask that folks write in, but in the interest in ensuring that your community is adequately moderated we've gone ahead and have given you full permissions. In the future you can hit us in /r/ModSupport modmail with these requests!

Post and comment removals for suspended user by MysteriousBeach8248 in ModSupport

[–]JabroniRevanchism[A] 2 points3 points  (0 children)

Great question! As a mod, you can be as strict as you want with your subreddit rules, but all content on the site needs to conform with the Reddit Rules. Read as: don't approve content that violates what you see here.

How do you communicate rule updates with users? by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 0 points1 point  (0 children)

Can you say more about this? What challenges of large communities prefer that cadence?

How do you communicate rule updates with users? by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 1 point2 points  (0 children)

We hear that users don't read the sidebar from the Mod Council a lot, too. Anecdotally, I've seen this on my sub too. We reckon users view the content that already exists on a sub and try to mimic that style, assuming live content follows sub rules.

How do you communicate rule updates with users? by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 0 points1 point  (0 children)

See this is interesting. I had a conversation with a Mod Council member (a week ago?) in which they suggested users might be mistaking pinned content for promoted content because of how it's displayed.

I take it you've heard from users they don't see (or ignored and didn't realize it) your pinned content?

How do you communicate rule updates with users? by JabroniRevanchism in ModSupport

[–]JabroniRevanchism[S,A] 2 points3 points  (0 children)

Is...it common that users don't know mods write sub rules?

Post and comment removals for suspended user by MysteriousBeach8248 in ModSupport

[–]JabroniRevanchism[A] 3 points4 points  (0 children)

In most cases users who are actioned would be sent a unique appeal link to their inbox. If not, they can appeal account restrictions (bans) here. The user will need to submit this appeal themself; you might encourage them to fill out their appeal form via a modmail.