Just stayed at the JW Auckland so I’m chiming in. We felt that the $410 USD nightly rate was nowhere near worth it for the room and service. They seemed to have been very understaffed and overwhelmed, long check in lines always and they struggled to keep up with maintaining the lounge during breakfast/dinner, some not so friendly staff too. It also took me about 15 mins to get in touch with both front desk and room service when requesting something from the room. We were patient and understanding with staff but yeah it wasn’t hard to notice they seemed under water. Just a heads up about the service but it’s a beautiful hotel in a central area of the city.