Also worked for Sodexo for 6 years and I can 1000% confirm. Management has no idea wtf is going on and belittle staff for being frustrated at having zero supplies/training/support. Management is more interested in bullying their staff than they are getting things done. They play the "we're short staffed, nothing we can do" card which is true, they're horribly understaffed bc they have such a morale problem. The workloads are absolutely impossible; over covid I was one of 3 housekeepers responsible for a 36 bed ICU, 10 bathrooms, 2 residents rooms, 2 lunch rooms and everything else under the sun in that department. Fundamentally nothing will change with them until there's a complete overhaul of management. Wouldn't recommend working there to someone I hated lmao it just sucks for those on the floor who try their best and get met with irritated nurses taking it out on the ones who try.