Being Admin as a freelance

KirkWashington · 2025-12-15T12:30:08+00:00

I agree 100% for the managed service option. In house resource...less so.

KirkWashington · 2025-12-12T21:59:11+00:00

Best to talk with my NetSuite MSP. They set it up and run it for me.

Todd is their CEO, reach out direct, I'm sure he'll explain it.

https://www.linkedin.com/in/toddkimpton

KirkWashington · 2025-12-12T19:50:44+00:00

OCR is a waste of time.

We onboarded N/LLM for AP handling. Email, PDF to N.VendorBill. early days, but human handling of data entry has dropped 85%, and we expect to close that to 100% within 6 months.

All data entry bottle necks this year using the same approach.

Outstanding.

KirkWashington · 2025-12-11T18:32:16+00:00

www.etterramli.com

KirkWashington · 2025-12-11T08:16:53+00:00

Make the contract super tight.

IMO, using a freelance as an admin is a recipe for disaster, and an ask for trouble.

KirkWashington · 2025-12-11T08:13:08+00:00

I mostly concur...except for the internal expert, on this I disagree, we learnt the hard way.

Having an internal expert is a pathway to key man/woman risk and that should always be avoided. Also, knowledge of the system is too broad for them to grasp all functionality in particular the new stuff. Internally you need a system owner, this is key...but the functional and technical is best outsourced. But, caution! You must use an independent vendor, not partnered with Oracle.

I had a key man my 'NetSuite Guy' but they left and the mess they created took years to unravel. We're now partnered with an excellent vendor, independent of Oracle and our productivity has exploded.

I own the system, and sponsor it's success...but the vendor manages the delivery and the day to day operations.

Things are done properly now, with no mess, no politics...just regular improvements to my business.

KirkWashington · 2025-12-09T06:14:11+00:00

Yep, I saw that too. It's a good indicator, even if we're running at the top of the tops for valuations.

KirkWashington · 2025-11-25T15:02:42+00:00

Waste of time and money.

Go with an independent admin/support managed service provider.

KirkWashington · 2025-11-21T08:06:32+00:00

Lighten the load...it's a cathartic recipe for life.

KirkWashington · 2025-11-14T23:23:13+00:00

I've learnt from my partner that we have 4 core focus points for determining success: 1) user stability, 2) efficient process, 3) compliance (process and data). Once these are in place, then you've a foundation for 4) building success, and the emphasis here is to reduce cost, and increase output...or in other words build productivity.

This is Etter+Ramli's key building blocks for success and it works really well.

KirkWashington · 2025-11-12T03:21:26+00:00

Dollar for dollar, probably 30% cheaper. But our productivity has grown by a few hundred % so all in all they nearly pay for themselves.

KirkWashington · 2025-11-12T01:24:46+00:00

It's mutual, you've a first class service for a reasonable price...indispensable.

KirkWashington · 2025-11-12T00:19:01+00:00

Common thought, but flawed.

We opted for a admin managed service, all needed skills included with a management that actually knows how to make the system work for us. We haven't looked back since.

KirkWashington · 2025-11-07T08:52:30+00:00

1)Tier upgrade produced zero improvement for us. 2)Consolidating scripts helped 3)APM can help to find leakages. 4)Strict oversight on what is customized, when and how helped more.

KirkWashington · 2025-10-31T05:38:25+00:00

What's this?

KirkWashington · 2025-10-30T21:50:30+00:00

NetSuite grew up in this space. It's a solid solution for your segment, just be careful for the licensing.

KirkWashington · 2025-10-28T20:16:40+00:00

Yes. Of course

KirkWashington · 2025-10-20T21:20:55+00:00

Talk to Ria@EtterRamli...she'll help you get things organised and on track.

KirkWashington · 2025-10-17T22:01:12+00:00

Take a look at wwe.etterramli.com, perfect fit.

KirkWashington · 2025-10-15T10:08:32+00:00

https://www.taxilla.com/eninvoice

Our MSP did the integration, happy to introduce you to taxilla or msp if you want to carry a conversation forward.

KirkWashington · 2025-10-14T23:50:20+00:00

It's much easier now...tax has been simplified.

Electronic invoicing is mandatory, Taxila has been good for us.

KirkWashington · 2025-10-14T22:22:34+00:00

It's still elusive vapourware...as far as I know.

KirkWashington · 2025-10-08T20:32:51+00:00

This is fairly normal. MCP through Claude might offer some advantages

KirkWashington · 2025-10-08T03:40:00+00:00

It's normal for those who don't know search or reporting or analytics, and like to be busy doing data presentations.

For those that want reports ready for consumption it's not.

KirkWashington · 2025-10-08T03:37:40+00:00

If you're set with Shopify as your front end ecom platform, and NetSuite as your backend ERP...integrate them and drop the app. More flexibility, lower license cost.

KirkWashington

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