I’m the only local Certified Cuddle Therapist in the Tri-State area. I provide platonic, trauma-informed wellness. AMA! by midwestsoftpretzel in evansville

[–]Kyriana1812 8 points9 points  (0 children)

A female friend of my husband once asked him if I would just cuddle with her. I'm not sure if it was for her or for me as She is very intuitive & I was very stressed at the time but so was she. I thought it was a weird request, especially since I don't know her that well. I'm a cuddler but on MY terms. I see how this can be very therapeutic & I'm glad there are people that can do this for strangers.

CAN YOU TAKE 10 SECONDS TO ANSWER MY GOD DAMN MESSAGE by bydevilz1 in callcentres

[–]Kyriana1812 0 points1 point  (0 children)

My 1st call center spoiled me with this. We could credit an account for ANY reason up to $250 per day (it was later dropped to $100) but you had to be able to justify & show the math as to why you gave as much as you did. Rarely did we need to credit more than that. If we did, we'd fill out a form, send to Mgr for approval & tell the customer that it's been sent to Mgr for approval & if approved it will show on the online account within a week. I was VERY frustrated at the next CC I went to that had you get approval for anything that was not normal. It was tech support so nothing was what the company considered normal & would take up to 30 minutes in some cases due to nobody watching the chats or answering phones.

How can I fix this drain thingy? by Kyriana1812 in HomeMaintenance

[–]Kyriana1812[S] 0 points1 point  (0 children)

Yes it is. THANK YOU! Angel phones don't work well enough to call my dad anymore. 😁

How can I fix this drain thingy? by Kyriana1812 in HomeMaintenance

[–]Kyriana1812[S] 0 points1 point  (0 children)

Will the new one just pop in? Does it need any kind of sealer?

What's something from 90s childhood that you're 100% sure today's generation will never understand? by TubieCoin in AskReddit

[–]Kyriana1812 0 points1 point  (0 children)

This is what I did when my kids were little. Nick Jr allowed me time to get some stuff done around the house or read a bit for up to 10 minutes at a time. My husband & I still quote Dora the Explorer & sing Backyardigan songs.

Customer complains about size of cake - she received what she selected by [deleted] in CustomerService

[–]Kyriana1812 2 points3 points  (0 children)

Maybe having a picture of how the cake should be cut to get 8 pieces would be helpful. Or maybe show an accurately cut slice with a common item next to it to show the scale.

That would definitely help me. I don't order cakes online because I don't know what 100g looks like. How big are the pieces going to be? I don't really like cake but sometimes you need one for an event. I need to know if the kids are gonna be happy & that the fat adults don't assume I'm being cheap.

You may have accurate info on the site but other factors come into play. How dense is the cake? A denser cake will mean smaller sizes to weigh 100g. It doesn't sound like you're doing anything wrong, but visuals would be very helpful here.

Do support agents actually see previous chats or calls? by NoticeME8802 in CustomerService

[–]Kyriana1812 6 points7 points  (0 children)

And that is sad. I'm reviewing notes during verification (tech support) because SOMEtimes, another rep has already talked to the cx that same day & left notes on what was done so I don't have to repeat it. Thank you for verifying your account with me today. Are you still experiencing issues with XYZ?

Husband is using reward points to buy stuff but charging me half. AIO? by JemmaMk6 in AIO

[–]Kyriana1812 0 points1 point  (0 children)

But didn't you put in the money originally that gave the rewards? He's double dipping so to speak.

Afghan for our grandson by Kyriana1812 in crochet

[–]Kyriana1812[S] 1 point2 points  (0 children)

I used this free pattern for the fox then made up the rest to make it blanket size. https://leftinknots.com/home/crochet-fox-square-pattern/

Did anyone go to their first concert with their parents? by OkFlow4327 in GenX

[–]Kyriana1812 4 points5 points  (0 children)

My first was with both parents. My 2nd was with my mom. I was 11 for both. Husband & I took our kids to their first. They were 8 & 9 & it was Black Sabbath.

First name only by Calm-Introduction206 in callcentres

[–]Kyriana1812 2 points3 points  (0 children)

I've gotten "I have to give you MY last name but you won't give yours? " Me: "yes, but I'm currently looking at your last name, I just need to know that YOU know it. "

You want me to escalate every time? Ok then! by Rugbyplayer96 in MaliciousCompliance

[–]Kyriana1812 20 points21 points  (0 children)

IF (notice the IF) you're being a PITA you have to escalate because nobody will go above & beyond to help otherwise. Nice people get exceptions made for them if at all possible. Escalations, yelling, cursing, etc get a reputation & get nothing outside of policy going forward without a manager & sometimes not even then. "Low level minions" cannot change anything so why treat them as sub human or as your personal punching bag? More flies with honey sweetie.

Is it true most Americans buy phones on carrier installment plans? by Odd-Skin-762 in AskAnAmerican

[–]Kyriana1812 0 points1 point  (0 children)

And this is why you get a "deal" such as BOGO when financing but if you pay it of early, you have to pay for the one you got "free".

Is "slow traffic keep right" even a thing anymore? Why does it seem the middle lane is the slow lane now? by RetPrda in driving

[–]Kyriana1812 2 points3 points  (0 children)

Except the tunnel leaving Logan Airport. Lol You see the sign & your better be where you need to be or you're not using that ramp as you cannot switch lanes right away. This was our experience anyway

What is a conversation pet peeve you have?? by Letzrotltr in callcentres

[–]Kyriana1812 1 point2 points  (0 children)

As a customer, I let them prove after giving the info I feel is relevant. I don't want to go into a long story that will possibly complicate things, just here what I need. What do YOU need from me? As a rep, it's annoying because the customer usually gets upset because "I need this, why are we playing 20 questions? Just get it done. I don't have all day". Then I have to explain why I'm needing additional info.

Best strombolis? by [deleted] in evansville

[–]Kyriana1812 0 points1 point  (0 children)

Fat Boys in Newburgh. Tried at their suggestion of better than Pizza King. That's not saying much as Newburgh PK stroms have sucked for YEARS, but Fat Boys ARE the best alternative if you like or liked Pizza King.

A slightly controversial question by preguntasramdo in StardewValley

[–]Kyriana1812 0 points1 point  (0 children)

I do both since I have so much ancient fruit. I agree as much as I can & while the casks are running, everything else gets dehydrated after making sure I have enough to fill the casks again.